Case Manager
- Work with non-clinical teammates in assisting your members to navigate the healthcare system.
- Communicate with your members via phone or secure messaging using your clinical expertise in an unscripted way to provide education on health conditions, new medications, and procedures.
- Coach your non-clinical teammates on how they can help you add more clinical value to all our member interactions.
- Assist in the coordination of care across a variety of settings (outpatient, ER, home care) while maintaining strict confidentiality and the highest level of professionalism.
- Actively reach out to members undergoing difficult health challenges, develop care plans with them, and help guide them through the healthcare system to improve the overall experience.
- 3+ years of experience caring for patients in a hands-on, acute care setting OR 3+ years combined experience in hospitals/outpatient clinics/insurance companies/Home Health/ Hospice. **Must have some type of hands-on clinical experience.
- Bilingual (English/Spanish) is a plus.
- Associates Degree in Nursing (ASN) required, prefer Bachelor Degree in Nursing (BSN)
- Active, unrestricted RN license and are able to obtain additional state licenses as needed.
• Case Management
• Basic Life Support (BLS)
• Healthcare
• English
• Registered Nurse
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