Assistant Store Manager

Assistant Store Manager

Location: Tempe, AZ

Pay Range: $48,000 - $54,000

Let’s Be Blunt

Cannabis isn’t just an industry — it’s a movement.

Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone . Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only.

We’re looking for an Assistant Store Manager ready to roll up their sleeves and lead with integrity, inspire high-performing teams, and drive day-to-day retail operations with hustle, care, and compliance at the core. If you’re a builder, a motivator, and a master of multitasking — this role is for you..

Ready to grow with us? 🌱 Let’s make it happen.

What You’ll Do

• Help lead, mentor, and motivate a team of 30-50 retail employees across all dispensary functions
• Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
• Responsible for running and completing daily sales reporting.
• Responsible for maintaining quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.
• In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver superior customer service and patient care.
• Oversee dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.
• Responsible for coordinating inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
• Establish a schedule for the retail staff on a regular basis including team member time-off.
• Maintain a positive attitude and instill the same in others to promote teamwork.
• Manage through challenging events to keep dispensary operating above standard.
• Participate in ongoing education and professional development opportunities.
• Manage with integrity, honesty, and knowledge that promotes culture, values and the culture of the Mint Cannabis.
• Coordinate and partner with the Marketing Department to analyze metrics and recommend future opportunities.
• Give authorization to a second party and act as witness to employee discipline as well as terminations.
• Supervise the daily operations of the retail store including product orders, cash handling, financial reporting, customer communication, patient education, and building and managing an effective team.
• Provides observations to assist with employee performance reviews.
• Responsible for coordinating operations, merchandising, staffing, training, rewards, discipline, and employee evaluations for the store.
• Provide relief to other employees in any position.
• Responsible for securing the facility when closed, maintaining the secure alarm codes and safe codes.
• Create and sustain vendor relationships.
• Train, develop, coach, encourage, and champion all staff members.
• Develop and lead daily, and monthly team meetings.
• Responsible for utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.
• Provides access to third-party vendors for cleaning, maintenance, etc.

What You’ll Bring

• 1+ year of leadership experience in a retail or cannabis
• 2+ years of retail and customer service experience in cannabis
• Excellent communication, coaching, and people management skills
• Ability to work under pressure and adapt to changing needs
• Experience with Google Workspace and familiarity with POS and retail management systems
• Must be flexible and available to work evenings, weekends, and holidays
• A team-first mindset with a passion for cannabis and community
• Great interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Knowledge of office management systems and procedures.
• Ability to manage and prioritize responsibilities and a strong sense of urgency multiple projects , such as; priorities and meet deadlines, strong conflict management skills.
• Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.
• If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.
• Cannabis experience required
• Must be at least 21 years of age
• Must be able to obtain and maintain a Facility Agent Card in accordance with state

Why You'll Love Mint Cannabis

• A work culture that’s welcoming, passionate, and built on good vibes
• Opportunities for growth as we expand into new markets
• Discounts on products and merch
• Health, dental, and vision benefits (for eligible roles)
• Paid time off to relax, recharge, and take care of you
• A chance to be part of something amaZing 🌱

A Few Things You’ll Need

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by your state.
• Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.

About Mint Cannabis

At Mint Cannabis, we’re passionate about creating a premium cannabis experience — for everyone! Headquartered in Arizona, we’re a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.

Our flagship location in Arizona — one of the largest dispensaries in the country — features a 24/7 storefront, the nation’s first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We’re proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike.

Named “Most Innovative Medical Cannabis Dispensary” by the International Commercial Cannabis Awards, Mint Cannabis continues to grow rapidly across Arizona, Michigan, Missouri, and beyond. Our team — from budtenders to leadership — is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported.

At Mint Cannabis, we’re not just changing the cannabis industry — we’re growing a community.

Equal Opportunity Employer Statement

Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.