Case Manager Phoenix

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.


Thompson Law, a nationally growing personal injury firm, seeks a Case Manager for our Phoenix office!


The Position:
This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.


Responsibilities:

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications

• 5+ years of experience in a law firm with personal injury experience OR 5+ years of direct experience in an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Consideration

• Will consider 2-4 years of experience in personal injury or injury-related field, but pay for the position will differ due to less experience.

Total Compensation Package:

• Competitive salary (Base + Bonus Structure) ~ Depending on experience.
• Full health insurance coverage (100% paid by the firm).
• FSA/HSA
• Dental, life, and vision insurance.
• Basic life insurance 100% paid by the firm
• Generous paid time off, paid holidays, and annual performance bonuses.
• 401(k) with employer matching.

If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!