Head of Test Engineering Operations - Data Center Manufacturing (PHOENIX)

T est Engineering Director - supporting cloud and AI data center infrastructure customers.

Based onsite at our new Salisbury, NC location. We are offering relocation assistance!

Please note: This role will require extensive travel to another Jabil site during the first 36 months for training, team integration, and operational alignment.

The Test Engineering Director is a strategic leader responsible for driving test engineering excellence across Jabils cloud compute and data center manufacturing operations. As a functional architect of Jabils business systems and processes, this role ensures the delivery of innovative, scalable, and cost-effective test solutions that support superior operational performance.

This leader will oversee the development and deployment of advanced test strategies, manage cross-functional teams, and champion continuous improvement through the integration of cutting-edge technologies, tools, and methodologies.

What can you expect to do?

Leadership & People Management

• Recruit, develop, and retain high-performing Test Engineering Managers.
• Define hiring criteria and coach teams through the recruitment process.
• Foster a culture of continuous learning, mentorship, and professional growth.
• Develop and execute succession plans for key roles within the Test Engineering function.
• Set clear performance goals and provide regular feedback and evaluations.
• Promote team engagement, recognition, and accountability.

Strategic & Functional Leadership

• Define and implement a global Test Engineering strategy aligned with Jabils business objectives.
• Collaborate with Business Units and Operations Leadership to ensure alignment and execution.
• Lead the identification and dissemination of best practices across all manufacturing sites.
• Drive innovation in test systems, processes, and infrastructure to enhance efficiency and reduce costs.

Operational Excellence

• Oversee the development and maintenance of test infrastructure at server (L10) and rack (L11) levels.
• Lead initiatives for test infrastructure expansion, deployment, and optimization.
• Develop and manage test equipment procurement strategies and cost reduction initiatives.
• Establish and monitor KPIs to track performance, quality, and cost-effectiveness.

Technical Oversight

• Guide the development of specialized test equipment and software.
• Lead debugging and troubleshooting strategies for test software and hardware issues.
• Ensure robust support and maintenance of deployed test systems.
• Collaborate with IT and plant-level teams to define tool requirements and implementation plans.

Communication & Collaboration

• Facilitate regular communication forums to share updates, ideas, and best practices.
• Adapt communication styles to effectively engage diverse teams and stakeholders.
• Represent Test Engineering in cross-functional meetings and strategic planning sessions.

What is the experience needed to be successful in this role?

Education & Experience

• Bachelors or Masters degree in Electrical Engineering, Computer Engineering, or related field.
• 15+ years of experience in test engineering, with at least 4 years in a leadership role.
• Proven experience in cloud compute or data center manufacturing environments.
• Proficiency in Linux, shell scripting, and programming languages.
• Strong understanding of enterprise networking (L1L3), including BGP, DHCP Relay, and ECMP.
• Experience with statistical analysis and data-driven decision-making.
• Familiarity with Jabils integrated systems and tools (e.g., Jabil Stack Test) is a plus.

Benefits Package with Jabil

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Competitive Base Salary
• Annual Bonus
• Long Term Incentives
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Community Volunteer Opportunities