CUSTOMER SERVICE & INSIDE SALES REPRESENTATIVE
- Monday - Friday
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive Annual Salary
- Additional training/development opportunities
- Paid Time Off
- Create targeted marketing strategies, campaigns and collateral to target core business prospects
- Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation
- Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro brand
- Maintain and update studio website as needed
- Ensure that all external communications are on-brand and utilize consistent messaging
- Make follow-up calls to existing customers to ensure their satisfaction with end-products and to drive further business opportunities
- Drive a variety of lead development initiatives including list building and data mining programs, with the goal of scheduling client appointments
- Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings to prospective and existing customers
- Manage entire sales process from telemarketing to estimating and closing deals
- Highly motivated with a great attitude, and a desire to help others via an engaging personality and upbeat telephone personality
- Ability to maintain high level of engagement with customer base
- Exceptional time management and organizational skills
- Proactive and self-motivated to work independently and in a team environment
- Exceptional verbal and interpersonal communication skills
- Keen eye for visual design
- Professionalism, confidence, and willingness to roll-up sleeves and drive results
- Strong communication and listening skills
- 1+ year of prior inside sales, and customer service experience
- Associate or Bachelor’s Degree
- Proficient in Microsoft Office. Prefer experience with Adobe products
- Experience with Corebridge is a plus
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