Refrigeration Mid Level Service Tech

Job Title: Refrigeration Mid-Level Service Technician

Location: Phoenix, AZ

The AMS Group is proud to be part of Dover Food Retail (DFR)— a leading manufacturer and provider of innovative solutions that help customers sell more food, more profitably. As a division of DFR, we leverage deep industry expertise, extensive resources, and a powerful network to deliver high-quality commercial refrigeration products and services.

When you join our team, you step into a rewarding work environment backed by comprehensive Day 1 benefits , including:

• Medical, Dental, and Vision Insurance – plus Prescription Drug Coverage
• Paid Short- and Long-Term Disability, Paid Vacation, and Paid Sick Leave
• 401(k) Retirement Plan with Company Match
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• 11 Paid Holidays Annually
• Ongoing Education and Training Opportunities
• Tuition Reimbursement
• Overtime Opportunities (based on workload)

We’re committed to supporting your growth, well-being, and success—right from the start.

What the Role Involves:

As a Mid-Level Service Tech, you'll be responsible for diagnosis, repair, and maintenance of commercial refrigeration systems, HVAC equipment, and ice machines that are installed in supermarkets, convenience stores, and food service establishments.

• Perform diagnosis and repair work on conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and all types of HVAC units.

• Perform preventive maintenance to ensure optimal operating efficiencies and minimize downtime for customers.
• Complete all paperwork in a timely manner and adhere to customer documentation procedures.
• Perform other duties and responsibilities as assigned by management.

Basic Qualifications:

• A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration and/or HVAC equipment.
• High School Diploma or GED
• Clean drivers license/record
• EPA Certification, EPA 608 minimum types I and II or Universal
• Certification from technical school or equivalent experience a PLUS!

The Ideal Candidate:

• Ability to perform the job in a safe manner
• Proficient with diagnostic and repairs for self-contained refrigeration systems, walk ins, ice machines repairs, and HVAC equipment.
• Basic knowledge of supermarket refrigeration energy management systems a PLUS
• Strong mechanical aptitude and the ability to troubleshoot
• Strong customer service skills and the ability to build relationships with customers
• Demonstrated ability to achieve quality results
• Must be able and willing to take lead when more than one tech is required for job
• Must be willing and able to work long hours on your feet, participate in on-call rotation which includes nights, weekends, and one or more holidays each year

Why Choose Dover Food Retail?

We believe in a collaborative entrepreneurial spirit and winning through our customers. We value and respect our employees, expecting results through high ethical standards, openness, and trust. Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities who require reasonable accommodations to perform the essential functions of this job are welcome to apply.

Embark on a fulfilling journey with DFR, where your skills are valued, your growth is nurtured, and your achievements are recognized.

Apply today!

Our Story :

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony .

DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Apply today!

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.