OpenShift / Kubernetes Administrator

Job Title: OpenShift / Kubernetes Administrator

Location: Onsite - Raleigh, NC or Phoenix, AZ
Employment Type: Contract
Experience Required: 8-10 Years

Position Overview

We are seeking a highly skilled OpenShift / Kubernetes Administrator to support enterprise container platforms across pre-production and production environments. This role will provide operational support, incident management, platform maintenance, and infrastructure reliability services for mission-critical applications.

The ideal candidate will have strong hands-on expertise with both GUI and CLI-based OpenShift/Kubernetes administration , along with experience in enterprise change management environments.

Key Responsibilities

Platform Support & Operations

• Support application teams (e.g., Sterling) in pre-production (via ServiceNow/SNOW tickets) and production (Change tickets/CTASKs) environments.

• Scale pods and deployments as required across environments.

• Update and manage Kubernetes/OpenShift objects including ConfigMaps, Secrets, Routes, Services, and other resources .

Connectivity & Validation

• Test connectivity between endpoints to validate firewall configurations.

• Perform validation manually or via automation jobs in both pre-prod and prod environments.

Logging, Monitoring & Alerts

• Monitor platform health, warnings, and alerts.

• Create and manage incidents in ServiceNow based on alerts.

• Provide container logs and diagnostic data (e.g., TCP dump) when not available in centralized logging tools.

• Act as first responder for incident management and coordinate escalation as required.

Certificate & Platform Management

• Update and renew certificates (Ingress, Route, Wildcard certs).

• Assist with container platform patching and upgrades.

• Validate application functionality post application or infrastructure changes.

Disaster Recovery & Documentation

• Create and maintain Disaster Recovery (DR) plans .

• Develop and maintain SOPs and Knowledge Base articles .

• Ensure documentation is up to date and aligned with operational best practices.

Required Skills & Qualifications

• 8-10 years of experience in Kubernetes and OpenShift administration .

• Strong hands-on experience with OpenShift Container Platform (GUI and CLI commands) .

• Experience managing production and pre-production environments.

• Knowledge of container networking, firewall validation, and load balancer integrations .

• Experience with logging, monitoring, and incident management processes .

• Familiarity with ServiceNow ticketing and change management workflows.

• Experience supporting patching, upgrades, and certificate management.

• Strong troubleshooting and root cause analysis skills.

Technical Skills

Kubernetes | OpenShift Container Platform | Container Networking | Incident Management | Logging & Monitoring | SSL Certificates | ServiceNow | DR Planning | Automation