Center Director
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
- Competitive Benefits: Health, Vision, Dental Insurance, 401K, Pet Discount Plan, Childcare Discounts, and more!
- State-of-the-Art Classrooms: Lead in an immersive school and classroom setting utilizing the latest technology, materials, and resources to allow children to learn, play, and grow.
- Opportunities for Growth: Ongoing training and professional development, tuition reimbursement, and leadership pathways to help you meet your goals as an educator.
- Prioritize recruiting and respond to applicants within 1 business day using tools like CareerPlug.
- Ensure the center is fully staffed with well-trained, high-performing teachers using the onboarding SOP and celebrating milestone progress.
- Create a team culture rooted in professionalism, kindness, and inclusion, aligned with TLE values and brand standards.
- Conduct and document monthly team meetings focused on communication, recognition, and growth.
- Deliver timely, constructive feedback and address performance issues promptly.
- Keep employee turnover below 40% in a rolling 12-month period.
- Complete and submit annual performance reviews using ADP, ensuring they are timely and properly filed.
- Serve as the go-to for both staff and families—resolving concerns quickly, collaboratively, and respectfully.
- Execute a formal marketing plan that includes outreach, social media, events, and community engagement.
- Lead and convert prospective families with warmth and professionalism—through both in-person and virtual tours.
- Maintain strong lead-to-start conversion and consistently meet or exceed the center’s active enrollment budget.
- Use systems to accurately forecast enrollment trends and make data-informed decisions.
- Post engaging content on social media and solicit positive online reviews.
- Conduct competitive shops 2x per year and use the insights to stay market-relevant.
- Build strong relationships with families, ensuring high levels of satisfaction and retention.
- Understand and manage your center’s monthly and quarterly budget targets, especially EBITDA.
- Review and analyze your P&L to confirm financial performance and identify opportunities.
- Maintain accurate billing records and manage tuition collection in line with due dates.
- Monitor and manage center discounts responsibly.
- Escalate any financial discrepancies promptly and professionally.
- Support growth by contributing to enrollment targets and operational efficiency.
- Ensure health and safety SOPs are followed center-wide.
- Maintain full compliance with all state and local licensing regulations.
- Prioritize safe supervision practices, and ensure adherence to protocols around allergies, medications, and accommodations.
- Keep the center clean, organized, safe, and always tour-ready.
- Ensure student and staff files are accurate, up-to-date, and securely stored.
- Leverage TLE tools, systems, and required platforms to optimize operations.
- Replenish inventory on budget and as needed to maintain smooth center operations.
- Process payroll on time and accurately.
- Stay informed and responsive to labor laws, fire codes, health regulations, and internal policies.
- Operate proactively, meet deadlines, and make sound decisions for your team, your center, and your business.
- Two or more years of center management or people leadership experience highly preferred. At least one year required.
- Must possess a state-specific Director or Administrative Credential and meet all licensing and background screening requirements.
- Bachelor’s degree in Early Childhood Education or a related field is highly preferred.
- Strong knowledge of early childhood education, licensing standards, and classroom best practices.
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