Sr Business Systems Analyst (Relex)

Petsmart
Phoenix, AZ
About the Team

Our Merchandise Planning and Allocation (MP&A) teams are the driving forces behind making the organization’s product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents.

About the Location

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

About the Job

This role will work in our Phoenix Home Office - Visa sponsorship is not availabie for this role

PetSmart – Sr. Business Systems Analyst

The Sr. Business Systems Analyst – Demand Planning delivers technology strategy, data management, analysis, and testing for PetSmart’s Demand Planning, Replenishment, & Allocation systems. This analyst delivers projects that are on time, fully tested, and that meet the objectives of the business. The Super User supports moderate to complex systems with special focus on:

  • Merchandise Demand Planning & Allocation Systems
  • SAP Transactions (Related to Inventory Management process)
  • Offer Management and Pricing Software
  • Supply Chain Systems & Processes
  • Ad Hoc Business Analysis

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensures business needs are met by aligning systems technology to the overall business strategy.
  • Responsible for maintaining Demand Planning & Allocation systems configuration, including user roles, business configuration, delivery schedules, safety stock optimization and identifying future areas of opportunity.
  • Collaborates with leadership and peers within MPA, Buying, Supply Chain, and other key business areas to support effective inventory forecasting, promotions, replenishment & product allocation.
  • Leads the identification of risk/opportunities and communicate in a timely manner to the business, recommending strategies to achieve key inventory goals and business metrics.
  • Integrates all processes and systems to fully optimize product forecasting, promotional management, store replenishment & product allocation.
  • Execute extensive data mining to consolidate and communicate opportunities to optimize inventories and provide recommendations to working teams/leadership.
  • Responsible for leading the functional and technical training to support utilization of Relex and adherence to defined business processes.

EDUCATION and/or EXPERIENCE

Required:

  • Bachelor’s Degree, preferably with a business, analytics or supply chain focus
  • 5+ years related experience and/or training in demand planning, replenishment, forecasting & allocation; or equivalent combination of education and experience
  • Critical thinking, analysis, and decision-making skills
  • Demonstrated technical aptitude with emphasis on troubleshooting issues and problem solving
  • Experience in user training and classroom facilitation of key business processes and core inventory management functions
  • Strong verbal and written communication skills

Preferred:

  • Retail industry experience with emphasis in Merchandising preferred

TECHNICAL SKILLS

  • Intermediate MS Excel
  • Intermediate MS PowerPoint
  • Knowledge of RELEX, SAP, and Offer Management systems and data sources
  • MicroStrategy (or equivalent) required and SQL or TQL experience is a plus

About the Culture

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • On-site Dog Park
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • “Lil’ Paws” learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more about #Life A tPetSmart here:
  • Check out Associate stories and share in some celebrations at PetSmart:
  • Explore PetSmart Benefits here:
  • If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Posted 2025-08-20

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