Equipment Service Technician (Small Engine & Hydraulics)

About the Role:

Are you a mechanical problem-solver who enjoys variety in your workday? Benner-Nawman is seeking a skilled Service Technician to join our repair center. In this role, you won’t just be turning wrenches on lawnmowers, you will diagnose and repair a sophisticated range of equipment, including generators, inverters, and professional-grade hydraulic rebar tools.

We value a growth mindset and are looking for someone who takes pride in high-quality workmanship and clear communication.

Why Join the Benner-Nawman Team?

• Technical Variety: Work on a diverse mix of mechanical, electrical, and hydraulic systems.
• Professional Environment: Perform your best work in an organized, clean, and safe repair center.
• Stability & Impact: Join a reputable industry leader where your work directly keeps construction sites running.
• Investment in You: We provide the support and environment you need to sharpen your skills and stay current with new tool technologies.
• Work-Life Balance: Enjoy a consistent schedule with a team that respects your expertise.

Role & Responsibilities:

• Diagnostics & Repair: Troubleshoot, diagnose, and repair generators, inverters, and specialized hydraulic rebar tools efficiently.
• Full-Cycle Service: Manage the repair process from intake and initial inspection to final testing and verification.
• Technical Precision: Resolve complex mechanical, electrical, and fuel-system issues to meet strict product specifications.
• Customer Liaison: Communicate professionally with customers via phone or email regarding repair status, technical issues, and estimates.
• Quality Assurance: Inspect incoming equipment for manufacturing trends or quality issues and document findings.
• Shop Stewardship: Maintain a clean, organized, and OSHA-compliant workspace at all times.
• Collaboration: Work effectively across company departments to meet both internal goals and customer expectations.

Qualifications & Requirements:

• Experience: 2+ years of experience in equipment or tool repair (Small engine or generator experience strongly preferred).
• Technical Aptitude: Strong mechanical reasoning and a general understanding of electrical systems/circuitry.
• Communication: Comfort interacting directly with customers and the ability to explain technical issues clearly.
• Growth Mindset: A strong willingness to learn and adapt to new tools, products, and repair methods.
• Operational Skills: Basic computer skills for documentation and repair tracking.
• Physical Demands: Ability to lift 50+ lbs and work on your feet for extended periods.
• Education: High school diploma or GED equivalent.

Schedule & Benefits:

• Schedule: Monday–Friday, 7:00 AM – 3:30 PM
• Benefits: Health, Dental, 401k, Paid Time Off, Paid Holidays

Gus Benner and Rollie Nawman formed a partnership and founded the company in 1925 as a sheet metal fabricator in Oakland, California. It became a corporation in 1946. In 1950, the Pacific Bell Telephone and Telegraph Company of San Francisco, California asked Benner-Nawman to design and fabricate a phone booth made from aluminum, glass and steel. From 1950 to 1999, the company’s primary business was the fabrication and assembly of public telephone booths and accessories, selling hundreds of thousands of units in the United States and into over 40 countries worldwide. In 1976, BN created a distribution group for selling low voltage termination cabinets and hand tools to the electrical market. Benner-Nawman enjoys a partnership with several global companies helping them in the development of new products for the North American market. Sales and Distribution Currently, Benner-Nawman uses a network of construction product manufacturer representative companies plus our corporate team to promote our products across the United States, Canada, Central America and the Caribbean. Each representative company is located in the region they represent. Some of our professional manufacturer representatives also stock our products at their regional warehouse for faster delivery. Benner-Nawman’s corporate office and warehouse are located in a 65,000 square foot facility on seven acres of land in the Industrial Air Park of Wickenburg, Arizona. There is ample room within the facility for maintaining product inventory plus there are several acres of land for further development. National trucking companies, FEDEX, DHL and UPS deliver and accept shipments on a daily basis. Mission We will be passionate about supplying the best product lines, supporting our distribution channels, and providing superior customer service. We will represent innovative quality products and marketing concepts that exceed our customer’s expectations while anticipating their needs for tomorrow. We strive to be a trustworthy company based on strong values and to be the leader in our markets by placing the customer first. Benner-Nawman holds the relationships with its customers, suppliers, employees, shareholders and community in the highest regard and will provide for a secure future with growth opportunities.