Cafe Attendant @ KIVA
- Greet and serve guests in an energetic and friendly fashion.
- Build relationships with guests by answering menu questions and making beverage suggestions from the coffee and smoothie menu.
- Take food and beverage orders and give food order to the kitchen.
- Prepare beverages (including coffee drinks and smoothies), following standard recipes and presentation techniques; request clarification if needed.
- Serve food and beverages to guests at their tables indoors or outdoors on the patio.
- Handle cash and card transactions, ensure charges are accurate, and return correct change to guests.
- Maintain a safe and healthy work environment by keeping the work area clean and organized, following all sanitation standards.
- Keep equipment clean and safely operating by following operating instructions; troubleshoot breakdowns, and perform preventative maintenance, if requested.
- Report needed equipment repairs to a supervisor.
- Notice and report potential safety issues or customer concerns to a supervisor.
- Have a working knowledge of the resort facility to encourage guests to explore other services.
- Other duties and responsibilities may be assigned.
- Must be highly customer oriented and responsive with high need for closure.
- Able to work under pressure and balance multiple priorities and assignments.
- Strong team-building skills including the ability to lead, cooperate, and motivate.
- Must be role model and able to live our BlueStar core values:
- Honesty and Integrity
- Respect for the Individual
- Teamwork
- Competitive Spirit
- High School diploma or equivalent preferred.
- One to three months related experience preferred.
- Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
- Current Food Handlers card.
- Ability to add, subtract, multiply and divide; must be able to calculate discounts and percentages.
- Ability to read and comprehend simple instructions, short correspondence, and memorandums.
- Ability to prepare beverages using bar equipment, while maintaining conversation with team members and guests, sometimes in a noisy environment.
- Ability to speak effectively and present information to another person and in small group situations with guests and team members.
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
- Ability to contribute to a productive and friendly work environment by maintaining a positive attitude and calm demeanor in a busy environment.
- Must be self-motivated, follow direction, and able to work independently with little supervision.
- Must demonstrate initiative with an ability to think and act quickly, making independent decisions based on sound judgment.
- Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
- This position requires a flexible schedule, which may include early mornings, evenings, and weekends.
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