In-Room Dining Order Taker (Part-Time) - Arizona Biltmore
- Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner.
- Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
- Up-sell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items.
- Take guest food and beverage orders and input orders in appropriate point-of-sale system.
- Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines.
- Prior food and beverage / customer service experience, preferred.
- Food Handlers Card, preferred.
- Ability to work in a fast-pace environment with a sense of urgency.
- Ability to work outdoors in extreme temperatures.
- Professional.
- Team player.
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