Order Entry Specialist I

Job Description

Job Description

About the Role

We're seeking a highly motivated, detail-driven Order Entry Specialist with strong mathematical and analytical skills. In this role, you'll process high volumes of orders with precision and urgency -- working both independently and as part of a team while maintaining high standards for attendance, integrity, and work quality.

As an Order Entry Specialist you'll analyze contracts and field diagrams, convert quotes into finalized orders, and collaborate closely with internal teams to resolve discrepancies quickly and professionally. You'll play a critical role in maintaining workflow accuracy, meeting tight deadlines, and supporting installation schedules — all while demonstrating integrity, strong technical skills, and a positive, can-do attitude.

Job Type: Full-Time; In-Person
Compensation: $21 hourly and potential to go to $22 after training period
Schedule: Monday - Wednesday 8am - 5pm and Saturday & Sunday 8am - 5pm

What You'll Do

• Download orders from online portals and internal systems, ensuring all required legal documentation is attached and complete
• Convert quotes and leads into accurate sales orders using internal software and external digital platforms
• Review and interpret contract documents, specifications, and drawings to support accurate estimating and order setup
• Process orders by matching contract requirements to field diagrams using exceptional mathematical comprehension and accuracy
• Monitor and manage order-related emails, staying organized, responsive, and on top of time-sensitive requests
• Prioritize and process orders based on installation dates, urgency, and regional shipping needs
• Communicate proactively with internal teams and external salespeople to resolve missing documents, discrepancies, and order questions quickly and professionally
• Partner with managers and the team on inventory needs, stock checks, and order tracking to ensure installations are staged and scheduled on time

What You'll Bring

• High School Diploma required (Associate's degree preferred)
• 2–5 years of experience in data entry and/or order processing
• Experience working in order management systems and processing workflows
• Ability to read and interpret flooring job takeoffs (diagrams) and convert them into accurate sales orders
• Ability to work independently while also collaborating effectively with a team
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams
• Comfort working with ERP and order processing systems (NetSuite, RollMaster, SAP, or similar)
• Ability to operate basic office equipment (printer, copier, scanner, etc.)
• Strong attendance and punctuality — reliability is required for this position

Why People Love Working Here

• Fun, energetic team environment
• Supportive training and ongoing coaching to help you succeed
• A fast-paced workday that keeps you moving and your skills sharp
• Meaningful work that directly impacts on-time installations and customer satisfaction

Benefits & Perks

• Comprehensive medical, dental, and vision plan options
• Company-paid virtual primary care, urgent care, and mental health coverage
• Health Savings Account (with HDHP enrollment)
• Health & dependent care flexible spending accounts
• Company-paid basic life insurance
• Voluntary supplemental life insurance
• Company-paid short-term disability insurance
• Voluntary long-term disability
• Company-paid Accident and Hospital Indemnity
• 401(k) with company match (Pre-tax & Roth options)
• Paid PTO , bereavement leave , and maternity leave
• 7 company-paid holidays
• Employee Assistance Program (EAP)
• Company-paid loss support and legacy planning

Full compensation packages are based on candidate experience and relevant certifications.

Compensation Range

$20—$21 USD

About Us

Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.

As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees

Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.