Medical Front/Back Office

Job Posting for Medical Front/Back Office at Discover Vein and Vascular Center

Job Description

Discover Vein and Vascular Center is excited to announce a job opening for a dedicated Medical Front/Back Office position. This is a fantastic opportunity for individuals passionate about healthcare to join a thriving practice known for its commitment to patient care and medical excellence. The position available is Full-Time and is not eligible for remote work. The role involves a combination of front office and back office duties, requiring a versatile skill set and the ability to switch between different tasks smoothly.

By joining our team, you will become part of a proactive, highly professional team. The candidate will benefit from competitive starting pay, and the chance to work in a customer-service-oriented environment that values motivation and an upbeat attitude. Attention to detail and the capacity to multitask are vital in this role. The position particularly beckons those with prior experience in medical office environments who are also familiar with medical insurance processes and have a solid track record of exemplary patient care.

Duties and Responsibilities

• Managing both front and back office staff to ensure operational excellence.
• Scheduling patient appointments efficiently and handling appointment confirmations.
• Performing insurance verifications to check benefits and eligibility.
• Maintaining accurate and up-to-date medical records using Electronic Health Records (EHR) software.
• Providing friendly and effective patient service, creating a welcoming atmosphere for all visitors.
• Facilitating effective communication between patients, family members, and medical staff.
• Handling patient inquiries and resolving any issues with service or insurance coverage.
• Ensuring adherence to healthcare regulations and safety standards.
• Supporting the clinical staff by performing basic medical tasks as needed.
• Organizing and monitoring office inventory to ensure supplies are stocked as necessary.

Requirements

• Must have previous work experience in a medical office setting.
• Familiarity with medical insurance companies and the process of insurance verification.
• Excellent customer service skills and a patient-centric attitude.
• Ability to manage multiple tasks and prioritize efficiently.
• Strong communication and interpersonal skills, capable of effectively managing interactions with patients and staff.
• Experience with electronic health record (EHR) systems, particularly AthenaOne EMR, is highly advantageous.
• Prior experience in management or in a vascular surgery practice is preferred.
• Strong ethical stance regarding confidentiality and data protection, aligned with healthcare regulations.
• High school diploma or equivalent; further certification in office management or medical administration is a plus.
• Commitment to continuing education and professional development in healthcare administration.