Business Transformation Consultant

Job Description

Job Description

Business Transformation Consultant 

HIGHLIGHTS
Location: Phoenix, AZ
Position Type: Contract to hire
Hourly/Salary: Based on experience
Residency Status: US Citizen or Green Card Holder ONLY

Overview

A boutique management consulting firm is seeking a Business Transformation Consultant to help bridge the gap between strategy and execution . This role is ideal for someone who thrives in ambiguity, enjoys solving complex business problems, and excels at aligning people, process, and technology to deliver meaningful outcomes.

This is not a traditional project management role. Instead, you will partner with senior leaders, program teams, and clients to design solutions, improve operations, and support successful implementation with a strong focus on end-user experience and adoption .

Core Responsibilities

Business Analysis & Process Improvement

• Facilitate discovery sessions, stakeholder interviews, and workshops to assess client needs
• Analyze current-state processes and identify opportunities for improvement
• Design future-state workflows and operating models
• Apply structured methodologies to solve complex operational challenges

Transformation & Implementation Support

• Support execution of business and system transformation initiatives
• Ensure alignment between business requirements, system capabilities, and user needs
• Collaborate with project teams to address implementation challenges and risks
• Translate ambiguous requirements into clear, actionable plans and deliverables

Change Management & Adoption

• Support organizational change management initiatives , including communications and training
• Drive stakeholder engagement and user adoption strategies
• Develop materials to support end-user readiness and experience optimization

Client Engagement & Facilitation

• Act as a trusted advisor and thought partner to clients
• Lead and facilitate workshops, design sessions, and problem-solving discussions
• Present insights, recommendations, and solutions to client stakeholders
• Build strong client relationships across cross-functional teams

Cross-Functional Collaboration

• Partner with program managers, senior consultants, and client teams
• Contribute across multiple projects with adaptability and flexibility
• Support delivery of high-quality consulting outputs and client outcomes

Qualifications & Experience

Experience

• Experience in business transformation, consulting, or operational improvement roles
• Background in one or more of the following:
• • Business Analysis
  • Process Improvement / Process Design
  • Change Management
  • Operations / Strategy Execution
  • Product Management or Service Design
• Experience working in client-facing or consulting environments preferred
• Exposure to system or operational implementations

Technical Competencies

• Strong understanding of process mapping, workflow design, and operational modeling
• Familiarity with change management frameworks (e.g., Prosci or similar)
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies
• Exposure to human-centered design, customer experience (CX), or service design principles
• Ability to structure and deliver analysis, presentations, and business documentation

Professional Skills

• Strong critical thinking and problem-solving abilities
• Ability to navigate ambiguity and operate with minimal direction
• Excellent facilitation, communication, and storytelling skills
• Proven ability to translate complex ideas into clear, actionable insights
• Strong interpersonal skills and relationship-building capabilities
• High level of adaptability, curiosity, and continuous learning mindset
• Ability to manage multiple priorities across different clients and projects

Preferred Qualifications

• Experience with Lean, Six Sigma, or process optimization frameworks
• Exposure to organizational change management methodologies (e.g., Prosci)
• Experience supporting technology implementations or digital transformation initiatives
• Familiarity with design thinking or human-centered design methodologies
• Experience working with public sector clients

Additional Information

• Remote-first role with preference for candidates based in or near Phoenix, AZ
• Limited travel required (~10–15%) for client engagements and team collaboration
• Opportunity to work across diverse industries, clients, and problem spaces
• High-impact role with exposure to strategy, operations, and implementation workstreams
• Collaborative, growth-oriented environment with strong emphasis on professional development

"We are GTN – The Go To Network"

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Company Description

GTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.