Training Supervisor

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:

DES is seeking an experienced and highly motivated individual to join our team as a Training Supervisor for the Division of Business Services, Office of Professional Development (OPD) supporting the Division of Developmental Disabilities (DDD). Under the direction of the Training Manager, the Training Delivery Supervisor will be responsible for supervising training instructors in the delivery of new hire, job specific and soft-skills training to employees at all levels within the Division of Developmental Disabilities. The Training Delivery Supervisor is responsible for all aspects of supervision and for the implementation of the Arizona Management System within their teams. This position reports to a Division Training Delivery Manager.

Essential Duties and Responsibilities include but are not limited to:

• Adult learning principles; learning management systems; survey instruments; organization and tracking systems; customer service and communication principles.
• Evaluations (Phillips ROI Model preferred).
• Project planning concepts and practices; collaboration and social media platforms.

Knowledge in:

• Adult learning principles; learning management systems; survey instruments; organization and tracking systems; customer service and communication principles.
• Evaluations (Phillips ROI Model preferred).
• Project planning concepts and practices; collaboration and social media platforms.

Skilled in:

• Problem analysis, research and resolution.
• Evaluating training materials and courses.
• Facilitating meetings, reporting, organization and scheduling/tracking, building and sustaining interpersonal relations.
• Oral and written communication.

Ability to:

• Adaptability (maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to new work structures, processes, or requirements or to work within a new culture).
• Communication (Attends to messages from others; correctly interprets messages and responds appropriately).
• Customer Focus (Making customers and their needs a primary focus of one’s actions, and developing and sustaining productive customer relations).

The ideal candidate for this position will have:
Bachelor’s degree or higher in an applicable subject area such as Instructional Design, e-Learning, Human Resources Development, Adult Education, Psychology, English or similar field preferred. Three (3) years experience as a trainer or instructional designer.

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: