BDC Representative
Coulter Cadillac Buick GMC Phoenix is looking for professional, motivated, and hard-working individuals to join our team! We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life. If you’re looking to grow your career, apply today! What We Offer
- Full Benefits
- Paid Vacation
- Paid Training
* 401K
Responsibilities- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for service appointments
- Excellent phone skills
- Scheduling and coordinating appointments for clients
- Managing and maintaining appointment calendars, ensuring accuracy and efficiency in scheduling
- Coordinating loaner vehicles for customers
- Assisting in preparing documents for loaners
- Providing excellent customer service, addressing inquiries in a timely and professional manner
- High school diploma or general education degree (GED)
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Clean driving record & valid driver’s license
- Bi-lingual (English / Spanish)
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