Quality Technician, Residential Energy Operations

Tesla
Phoenix, AZ
What to Expect The Installation Quality Operations Team collaborates closely with regional installation teams to ensure the highest standards of quality and efficiency for Tesla Energy's residential energy products. Operating out of approximately 53 warehouses across 12 regions in the USA, the Quality Operations team mirrors this regional structure, with Quality Technicians positioned in most warehouses and reporting to Regional Quality Managers. The core purpose of this role is to conduct process and product audits, drive adherence to standard operating procedures (SOPs), and identify opportunities for improved installation efficiency. Additionally, the role involves addressing emerging quality trends and supporting field teams with advanced installation and product knowledge for all residential energy products.
What You'll Do
  • Identify failures, capture photographic evidence, and generate detailed audit reports through process and product audits
  • Review audit findings with installation teams and leadership on-site or during team meetings, coaching best practices to address inefficiencies
  • Provide installation solutions and serve as a key resource for field teams with advanced product and installation expertise
  • Perform minor rework on jobsites and create rework cases for significant repairs as needed
  • Stay informed on new products, best practices, and workmanship guidelines by participating in team meetings and mandatory training sessions
  • Foster a safety-focused culture through accountability systems and recognition, adhering to state, local, OSHA, and Tesla safety policies
  • Demonstrate willingness to travel as required to support regional operations
What You'll Bring
  • Vocational or technical school training, or equivalent experience preferred
  • Minimum of 3 years of experience in roofing, solar panel installation, Powerwall, or home electrical disciplines
  • Strong understanding of roofing and residential electrical systems
  • Knowledge of electrical code preferred
  • Ability to adapt to evolving business needs with a proactive learning mindset, flexibility, and a go-getter attitude
  • Excellent coaching and job management skills
  • Strong organizational, problem-solving, tactical thinking, and time management abilities
Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Posted 2026-04-18

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