Chief Operating Officer

ABOUT 10X HEALTH SYSTEM
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.

POSITION SUMMARY
10X Health is seeking an experienced operator who thrives in fast growth environments and is energized by building the systems, teams, and structure needed to support scale. Reporting to the President, the Chief Operating Officer (COO) will lead the company’s operating model across all business and clinical functions and ensure that 10X Health delivers consistent, high-quality performance as it scales across sites, markets, and modalities. This leader will guide enterprise planning, operational execution, financial performance, and cross functional alignment while cultivating a culture centered on excellence, accountability, and innovation.

OBJECTIVES
Leadership and Operating Model

• Shape the operating model for a company in rapid expansion, ensuring the structure, systems, and processes support both near term performance and long-term growth
• Partner with the President and executive leadership team on planning, prioritization, and resourcing across all functions
• Create clarity around goals, accountability, and expectations through a consistent operating rhythm and clear metrics
• Provide straightforward, transparent updates on operational performance, risks, and opportunities

Operational Performance

• Oversee all day-to-day operations including customer experience, practice management, supply chain, and corporate operations
• Build scalable processes that improve consistency, efficiency, and quality across clinics and teams
• Ensure operational decisions balance clinical excellence, patient experience, and financial return
• Strengthen vendor and partner relationships to support the company’s expansion and reliability of supply
• Build and maintain the operational infrastructure and processes needed to support rapid expansion into new markets and services

Financial Stewardship

• Own operational budgets and performance targets and partner closely with Finance on forecasting and cost management
• Identify opportunities to improve margins, productivity, and overall resource allocation
• Support Growth leadership by ensuring customer development teams are equipped operationally to meet revenue goals and build strong relationships with key stakeholders

Clinical and Patient Experience

• Collaborate with Clinical leadership to strengthen care delivery and ensure it is efficient, engaging, and aligned with the company’s standards
• Partner with Technology leadership to identify, prioritize, and deliver innovations that enhance both operational scalability and clinical outcomes

Culture and Team Development

• Develop leaders across operations and partner with the People team on hiring, training, and performance management
• Ensure incentive plans, team goals, and performance standards support company-wide priorities
• Serve as a visible, accessible leader who is comfortable working across all levels of the organization

Compliance and Quality

• Oversee operational risk management, including contingency planning, business continuity, safety, and compliance within all operating units
• Ensure adherence to regulatory requirements across markets and maintain systems that support operational and clinical compliance

COMPETENCIES

• Demonstrated success leading operations within a high growth, multi-site healthcare organization
• Exceptional strategic thinking with the ability to translate vision into scalable systems, processes, and execution
• Executive presence and strong communication skills, including comfort presenting to the Board
• Proven ability to lead through change and influence senior leaders and cross functional stakeholders
• Deep analytical capability, systems thinking orientation, and experience implementing operational frameworks that drive accountability
• Financial acumen, including P and L ownership, budgeting, forecasting, and KPI development
• Ability to develop leaders, strengthen teams, and foster a culture of excellence

EDUCATION AND EXPERIENCE

• 15+ years of progressive leadership experience in healthcare operations within multi-site and multi-market environments
• 7+ years in a senior leadership role such as SVP, COO, GM, or similar
• Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field required; MBA or MHA preferred

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk or working at a computer
• Travel up to 30 percent

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact [email protected].

NO SOLICITATION POLICY
10X Health does not accept unsolicited resumes, calls, or communications from staffing agencies or third-party recruiters. Any such submissions will be considered the sole property of 10X Health and will not obligate the company to pay any fees. Please refrain from contacting us regarding this posting.
#LI-RD1 #LI-Onsite