Customer Experience Specialist
At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey—from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. What You'll Do Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomeEngage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase—building a complete and personalized customer profileInspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interestsConduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicleSupport sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyersProvide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs What You'll Bring 1+ years of customer service and/or sales experience with proven track record to meet and exceed goalsPassionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentivesAbility to understand and convey business issues and technical conceptsStrong sense of team mentality and reliabilityStrong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environmentValid driver’s license requiredFor roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employmentFor roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits
Compensation and Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
Recommended Jobs
Abdominal Transplant Surgeon
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…
Customer Support Representative
The Customer Support Representative maintains the successful operation of VirTra’s firearm training simulators and products after the systems have been installed at customer locations. Ensures that a…
Lab Production and Customer Service Representative
Grads Photography has an in-house portrait printing facility, and we are looking for qualified individuals to help run our customer support team alongside post-production. We are looking for a motiva…
AM Restaurant Host / Barista
Hostess at the Marriott Buttes Resort Job description BASIC PURPOSE: Greet and seat all guests, answer phone calls, taking reservations. ESSENTIAL FUNCTIONS: Greet and direct all guests.…
Tolling Operations Analyst
About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep t…
Speech Language Pathologist
We are hiring a passionate Speech Language Pathologist to join the largest Early Intervention team in Arizona! Enjoy flexible hours, fun work with children, and a supportive environment. Full-Time, …
Director - Biological Pharmacokinetics
Vacancies Director - Biological Pharmacokinetics Job Introduction Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra! Dechra is a growing, global spec…
RV Sales
Job Description Sales Consultant – Little Dealer Little Prices Join Our Award-Winning RV Sales Team! Are you ready to build an exciting and rewarding sales career in the RV industry? At Litt…
Maintenance Supervisor - Day Shift - Casa Grande, AZ
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and…
Periodontist
REF:#38e6c44dc8062734 MB2 Dental is seeking a skilled Periodontist to join their team in Yuma, AZ, offering a unique opportunity within a growing practice. Yuma boasts a sunny climate, lower cost o…