Patient Care Coordinator - Paradise Valley Smiles

Job Description

Job Description

Patient Care Coordinator – Concierge Service | Friday Afternoons Off!

Practice: Paradise Valley Smiles (An American Dental Companies Partner)

Location: Phoenix/Paradise Valley, AZ (Tatum & Shea Blvd)

Compensation: $17.00 – $20.00 per hour (DOE) + Monthly Team Performance

Bonus! Schedule: Mon–Thu (8:45 AM – 5:00 PM) | Fri (7:30 AM – 12:00 PM) | Your Weekend Starts Every Friday at Noon!

Are you tired of the high-volume "dental factory" feel? At Paradise Valley Smiles , we do things differently. We are seeking a professional, personable, and high-energy Patient Care Coordinator to join our boutique, 8-operatory practice.

With a 4.7-star reputation and a philosophy of "Attentive, Conservative, and Kind" care, we aren't just looking for someone to sit behind a desk-we're looking for the Director of First Impressions for our patient family.

• Work-Life Balance: Our schedule is designed for you to enjoy your life. We wrap up by noon every Friday-giving you a 2.5-day weekend, every single week!

• Shared Success: We believe in rewarding the team when the practice thrives. This role is eligible for our Monthly Team Performance Bonus.

• Boutique Environment: Work in a modern, high-end 8-operatory office in the heart of Paradise Valley with a supportive team of 2 Doctors and 2 Hygienists.

• Concierge Culture: We treat our patients like guests in our home. You'll have the time and resources to provide truly personalized service.

• The ADC Advantage: Get the "private practice" feel with the security of American Dental Companies benefits (Medical, Dental, Vision, and 401k).

As our Patient Care Coordinator, you are the architect of the patient experience and the heartbeat of our workflow:

• The Welcome: Provide a concierge-level greeting that sets a positive, warm tone for every visit.

• The Workflow: Manage the daily "pulse" of the office, from high-level scheduling and insurance verification to checking patients in and out.

• The Connection: Support our patients' dental journeys by helping them navigate their appointments and follow-up care.

• The Tech: Become a power user in Denticon to keep our records precise and our day running smoothly.

• The Personality: You have a "glass-half-full" attitude, a professional presence, and a knack for making people feel heard.

• The Experience: 1+ years in a dental or medical front-office role is preferred.

• The Skills: You are a multitasking pro who remains calm and kind, even when the phones are ringing and a patient is standing in front of you.

• The Tech Savvy: Knowledge of Denticon is a huge plus, but we're happy to train a quick learner!

Your best schedule-and your best team-are waiting for you. Don't wait until Monday to change your life. Apply now to join the Paradise Valley Smiles family and start enjoying your Friday afternoons (and those Monthly Bonuses!) again.