Care Operations Coordinator

Nexus Health Limited
Mesa, AZ
Benefits:

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Paid time off
  • Training & development
  • Wellness resources

Care Operations Coordinator

Be the first face of transformation and the backbone of our healing experience.

Are you the kind of person who lights up a room , loves connecting with people from all walks of life, and thrives in a fast-paced healthcare setting? Do you find fulfillment in helping others heal — physically, emotionally, and mentally? If you’re nodding “yes,” keep reading.

We’re looking for a Care Operations Coordinator who’s more than just a “receptionist.” We want a self-starter, a go-getter, and someone who brings compassion and strategy into everything they do.

About Us:

At Nexus Rehab + Spine , we exist to radically align our community to wholeness by empowering patients to take an active role in their well-being — physically, mentally, and emotionally.

We’re not your typical clinic. We believe healing is deeply human, and our team reflects that — real people, real passion, and a shared mission to create something meaningful.

We’re also not perfect — and we won’t pretend to be.

We’re in a season of transformation, refining systems, and doing the deep work to become better — as a business and as people. If you're someone who can adapt, problem-solve, and see opportunity in the messy middle, you’ll thrive here. We’re looking for a teammate who’s ready to grow with us — to learn our processes, help improve them, and build something we can all be proud of.

Who We're Looking For:

Someone who thrives in a space that blends heart with hustle. You love people, love learning, and find joy in creating systems that work better. You’re naturally proactive — when you see a gap, you fill it. When you master something, you make it even better. You love people, love learning, and find joy in creating systems that work better. You’re naturally proactive — when you see a gap, you fill it. When you master something, you make it even better.

We want someone who:

  • Is organized, creative, and self-motivated
  • Thrives in healthcare environments and believes in whole-person care
  • Is open-minded and inclusive to all walks of life
  • Wants to grow into leadership and make this role their own
  • Doesn’t need to be micromanaged, but loves feedback and collaboration
  • Is organized, creative, and self-motivated
  • Can handle imperfection with grace and contribute to progress, not perfection

What You’ll Do:

As our Care Operations Coordinator , you’re at the intersection of patient care, admin operations, and clinic flow. You’re the first and last face our patients see — and your energy sets the tone.

Core Responsibilities:

  • Greet and care for patients with warmth and professionalism
  • Coordinate scheduling and manage appointment flow
  • Verify benefits, handle insurance authorizations, and assist with billing processes
  • Support new patient onboarding and intake
  • Maintain accurate documentation and uphold HIPAA standards
  • Liaise between departments and providers to support efficient communication
  • Assist with records management, supply ordering, and front office systems
  • Support special projects, new workflows, and future leadership opportunities

What You Can Expect from Us:

We are a close-knit team of fun, real, caring humans who support each other through the highs and lows of healthcare. We value growth — both personal and professional — and we want you to bring your full self to the table.

  • Supportive and empowering work culture
  • Opportunities to expand your role and responsibilities over time
  • Training in ChiroTouch, Microsoft 365, insurance basics, and more
  • Mentorship and leadership development if you’re ready to grow
  • A place where your ideas, voice, and care matter
Posted 2025-07-30

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