Senior Business Analyst
- Support & Configure D365 modules to meet business requirements:
- Accounts Payable (including Exflow)
- General Ledger (including Financial Reports)
- Accounts Receivable (subscription & project billing)
- Fixed Assets
- Cash & Banking (including Treasury Automation Suite – bank recon, positive pay, EFT)
- Configure and Setup new legal entities, including all necessary financial components as well as drive configuration consistency between all entities
- Configure and Set up Co-pilot for certain modules
- Assist with building, maintaining & fixing workflows
- Document customizations, configurations, and workflows
- Participate, Develop & Own Robust QA/Regression Testing
- Provide technical support to D365 users, troubleshooting, reperforming & resolving problems in a timely manner.
- Develop and deliver training materials (as needed) and sessions to educate users on D365 functionality and best practices – especially new features in upgrades.
- Act as a point of contact for user inquiries and escalations, maintaining a high level of customer satisfaction.
- Stay informed about new features, updates, and best practices related to D365.
- Proactively identify opportunities to optimize and enhance the D365 environment to better support business processes and objectives.
- Participate in ongoing process improvement initiatives to streamline workflows and increase efficiency.
- Bachelor’s degree in Computer Science, Information Technology, Accounting or related field.
- D365 F&O Expertise: 5+ Years - Extensive hands-on experience as a Business Analyst or Consultant with D365 F&O finance modules.
- Full Lifecycle Project Experience: Proven experience leading and delivering complex finance-specific projects, from initial scoping to go-live and support.
- Financial Process Knowledge: Deep understanding of core financial processes including P2P, O2C, and the month-end close cycle.
- Technical Skills: Experience with workflow configuration and security setup within D365 F&O.
- Analytical Skills: Demonstrated ability to analyze business processes, identify inefficiencies, and propose effective solutions.
- Communication: Excellent communication skills, with the ability to explain complex technical and financial concepts to non-technical stakeholders.
- Strong problem-solving skills and attention to detail.
- Must be naturally curious
- Microsoft certifications in Dynamics 365 or related technologies (e.g., MCSA: Microsoft Dynamics 365, MCSE: Business Applications) are a plus.
- Must be a self-starter with the ability to take initiative and drive positive changes.
- Experience and maturity to handle confidential and sensitive data and information.
- In-depth understanding of accounting systems, business processes, industry standards & internal controls
- Strong organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment.
- Proficiency w Excel and data analytics in general.
- Knowledge of the D365 Expense Management module.
- Experience with intercompany relationships and configurations.
- Familiarity with financial reporting tools.
- Familiarity with document template tools like Docentric a plus.
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