Administrative Assistant

Job Description

Job Description

BCforward is currently seeking highly motivated Administrative Assistant in Phoenix, AZ 85007

Position Title: Administrative Assistant

Location: Phoenix, AZ 85007

Shift Timing: Monday – Friday, 40 Hours Per Week (8:00 AM – 5:00 PM)

Anticipated Start Date: 1-2 Weeks

Duration: 12 Months Contract with the Possibility of Extension
Pay Rate: $18.00 - $20.50/hour on W2

Job Description:

We are seeking a detail-oriented Administrative Assistant to support immunization records and administrative operations in a fast-paced, customer-facing environment. This role serves as the primary point of contact for record requests and is responsible for processing, reviewing, maintaining, and issuing confidential records while ensuring compliance with established policies and procedures.

Key Responsibilities:

• Serve as the first point of contact for customers via phone, email, and in-person interactions.

• Process, review, verify, and maintain confidential records with a high degree of accuracy.

• Search, update, retrieve, and manage information within electronic database systems.

• Handle high-volume requests while maintaining excellent customer service standards.

• Respond to inquiries and provide administrative support to internal and external stakeholders.

• Process incoming mail, packages, correspondence, and documentation.

• Maintain organized filing systems and ensure proper records management practices.

• Prepare reports, correspondence, and administrative documentation as needed.

Required Qualifications:

• Minimum 1 year of administrative support experience.

• Strong customer service and communication skills.

• Experience managing confidential records and sensitive information.

• Proficiency with Microsoft Word, Excel, Outlook, and Google Workspace.

• Strong attention to detail, organization, and time management skills.

• Ability to work independently and manage multiple priorities in a high-volume environment.

• Experience with Adobe Acrobat and electronic document management systems is preferred.

This is an excellent opportunity for administrative professionals seeking to support public service operations while utilizing their records management, customer service, and administrative support expertise.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.