Automotive Service Technician

Job Description

Job Description

Job Description:

About Horne Mazda AvondaleJoin our professional team at Horne Mazda Avondale, where customer satisfaction and high-quality automotive service are our top priorities. We offer a supportive work environment focused on growth, training, and excellence in the automotive industry.Job DetailsSalary: Competitive payJob Type: Full TimeLocation: Avondale, AZ 85323Position SummaryAs an Automotive Service Technician, you will be responsible for providing thorough vehicle inspections, diagnoses, and repairs to ensure customer satisfaction and vehicle safety. You will work closely with the Service Manager to set and achieve personal and team goals related to quality and productivity.Primary ResponsibilitiesAccurately troubleshoot and resolve customer vehicle concerns using current administrative and technical tools.Demonstrate common courtesy and act as a secondary greeter for customers in the service area.Stay current with technical publications, service communications, and diagnostic systems.Ensure all vehicle services meet or exceed factory and local standards, performed safely and correctly the first time.Inspect vehicles for additional service opportunities following warranty and maintenance recommendations.Return customers' vehicles clean or cleaner than at arrival.Complete all necessary paperwork accurately, attaching required forms to service orders.Participate in factory or in-house training programs to develop skills.Perform other duties as assigned by Service Manager, Assistant Service Manager, or Group Leader.Maintain punctuality and professionalism, including wearing a clean uniform.Work HoursThis is a full-time, in-person position based at our Avondale location.

Job Requirement:QualificationsExperience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.Proven ability to meet or exceed performance goals.Exceptional communication and customer service skills.Professional appearance and strong work ethic.Positive attitude and energetic personality.Ability to read, comprehend, and follow instructions carefully.Good judgment and decision-making skills.Valid state driver's license with a clean driving record.EducationHigh school diploma or equivalent required.ASE certification preferred.Technical or trade school degree is a plus.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!