Processor
- High School Diploma or equivalent required.
- Two (2) or more years of loan processing experience, with preference for recent experience.
- Demonstrated experience in a customer service environment preferred.
- One (1) to three (3) years of mortgage industry experience preferred.
- Review loan files for completeness, accuracy, and compliance with company standards.
- Verify accuracy of data entered into the loan origination and related systems.
- Analyze loan files for program eligibility and guideline applicability.
- Review required documentation, including income and asset documentation, credit reports, verifications, appraisals, and preliminary title reports.
- Obtain and review accurate Automated Underwriting System (AUS) findings.
- Communicate with borrowers to request additional documentation and review closing figures prior to submission.
- Provide timely and accurate status updates to loan officers, borrowers, and real estate agents.
- Coordinate all aspects of loan submission to underwriting, including documentation requests and satisfaction of underwriting, closing, and funding conditions.
- Submit loan files in a timely manner in accordance with company standards and service level expectations.
- Review pre-audit HUD-1/Closing Disclosure for accuracy and work with loan officers and title companies to resolve discrepancies prior to closing.
- Prioritize workload to ensure time-sensitive files are processed appropriately and deadlines are met.
- Ensure compliance with all applicable federal, state, and local laws, regulations, guidelines, and company policies.
- Perform other duties as assigned.
- Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
- Ability to maintain a high level of confidentiality regarding private, proprietary, and sensitive information.
- Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
- Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
- Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
- Ability to work independently while also contributing effectively as part of a team.
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