(Korean Bilingual) Warehouse Operations Manager

Job Description

Job Description

About the Role

Our Client is seeking a Warehouse Operations Manager to oversee daily warehouse, production floor, and yard logistics in Phoenix, AZ. The role focuses on supervising inbound/outbound material flow, production support, equipment and automation coordination, team leadership, safety and compliance, KPI tracking, and customer logistics communication. Salary: $110,000 - $125,000.

Responsibilities

• Supervise daily logistics operations supporting production activities.
  
• Coordinate inbound and outbound material flow and manage warehouse, production floor, and yard logistics activities.
  
• Support production line replenishment and material staging; ensure timely movement of materials to meet production schedules.
  
• Monitor dock operations, trailer flow, and shuttle coordination.
  
• Support operations using forklifts, Autonomous Mobile Robots (AMR), yard goats, straddle carriers, and reach stackers.
  
• Coordinate operational response during equipment downtime or abnormal situations; work with operators and load planners to maintain continuity.
  
• Lead shift associates and logistics operators: assign daily tasks and manpower, conduct shift meetings and operational handovers, and train new associates on SOPs and safety requirements.
  
• Monitor productivity, attendance, and operational discipline.
  
• Enforce all FNS and customer safety policies; conduct daily safety briefings and promote 5S and safety culture.
  
• Immediately escalate unsafe conditions or operational risks; support incident investigation and corrective actions.
  
• Track operational KPIs, including production support timing, inventory accuracy, dock turnaround, equipment utilization, and safety performance.
  
• Prepare daily operational updates and shift reports; escalate operational issues proactively.
  
• Coordinate with Our Client production and quality teams; support IQC/OQC-related logistics activities.
  
• Respond to urgent production support requests and participate in operational meetings as needed.
  

Qualifications

• 5+ years of experience in warehouse operations, manufacturing logistics, production support logistics, or industrial operations.
  
• Forklift operation experience or strong understanding of material handling operations.
  
• Ability to work in fast-paced manufacturing environments.
  
• Strong communication and problem-solving skills.
  
• Basic computer proficiency (Excel, WMS, scanners, tablets).
  
• Bilingual in Korean and English is required.
  
• Prior leadership or supervisory experience (preferred).
  

Compensation

• Salary range: $110,000 - $125,000.
  

Benefits

• Health, Dental, and Vision PPO Insurance
  
• Life, STD, LTD Insurance
  
• 401(K) Plan
  
• Paid Time Off
  
• Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.)
  
• Years of Service Awards
  
• Education Assistant Program (Based on Eligibility)