Treatment Coordinator for Dental/Medical Office

Job Posting Title: Treatment Coordinator for Dental/Medical Office | Scottsdale/Sedona, AZ

The Opportunity:
We are a growing oral surgery practice in Scottsdale and Sedona, dedicated to exceeding our patients’ expectations through personalized care and exceptional service. With the addition of a new oral surgeon, we are expanding our team and seeking a Treatment Coordinator who is excited to play a key role in delivering outstanding experiences to every patient.

Working hours for this full-time position are Monday 8:00am-12:00pm Tuesday Sedona Day 5:30am -6:30pm Wednesday- Friday 8:00am-5:00pm. As a team, we travel together to Sedona together 1 day/week and see patients in the Scottsdale office 3 days/week.

Why You’ll Love Working Here:
We are a two-doctor, two-location, family-oriented oral surgery practice dedicated to delivering superior care to our patients and referring providers. As we continue to grow, you’ll have opportunities to expand your skills, contribute to new initiatives, and make a real impact—every patient interaction and workflow improvement matters.

Our culture is tight-knit and supportive, with leadership that believes a strong team starts at the top. We foster a respectful, collaborative environment where every voice is valued, and we want our team members to feel fulfilled, appreciated, and excited to come to work each day.

Benefits:
We offer a competitive benefit package to our full-time team members, which includes:

• Medical insurance (practice pays portion of the monthly premium for employee).
• Paid time off for vacation, sick, and company-recognized holidays.
• Staff uniforms.
• Retirement benefits.
• Regular team-building events/outings.
• Birthday/work anniversary celebrations.
• Continuing education reimbursement.

Key Responsibilities. As our Treatment Coordinator, you’ll be the welcoming face and voice of the practice, guiding patients smoothly through their care journey. Your day-to-day responsibilities will include:

• Creating exceptional first impressions – Deliver outstanding customer service on the phone and in person so every patient feels welcome, supported, and confident in choosing our practice.
• Managing communication – Answer and route incoming calls while ensuring patients receive timely and helpful responses.
• Coordinating schedules – Organize and manage appointments to keep the practice running efficiently.
• Guiding financial discussions – Prepare and present surgical financial agreements with clarity and compassion, helping patients feel comfortable and informed about their treatment options.
• Coordinating treatment plans – Partner with the surgeon and clinical team to review treatment recommendations and ensure patients fully understand their options.
• Facilitating follow-up care – Schedule and track follow-up visits, confirm appointments, and coordinate with referring offices to maintain seamless communication.

**Please note: Prior treatment coordination experience in a dental or oral surgery setting is required .

Qualifications:
Required Skills for this Role:

• Must feel comfortable with basic math skills (addition, subtraction, and multiplication).
• Must be friendly and be able to maintain a smile and positive attitude in high-pressured environments.
• Superior organizational skills.
• Ability to take initiative and work independently.
• Must be a team player and work well with others.
• Ability to multi-task, problem-solve, and prioritize tasks.
• Proficient in Windows and Microsoft Office.

Experience and Education Minimum Requirements:

• High school diploma or equivalent.
• 3+ years in dental experience in dentistry is required , and oral surgery is a plus!
• 2+ years of treatment coordination experience at a dental or oral surgery practice is required .
• Knowledge of CDT, CPT, ICD-10, coding systems is strongly recommended.

NOTE : Applications, resumes, and inquiries will only be accepted through this job advertisement.