Seasonal Visitor Experience Associate

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POSITION ANNOUNCEMENT

Visitor Experience Associate

*Seasonal through August 2026*

Lowell Observatory seeks applications for the position of Visitor

Experience Associate (VEA). The visitor

experience team helps inspire visitors wonder and interest in astronomy

and other STEM related topics. Visitor

Experience Associates have an enthusiastic approach to greeting and

helping visitors to the observatory that will

result in increased store sales, membership recruitment and positive

visitor feedback.

Responsibilities

Enthusiastically welcome and greet visitors to Lowell Observatory

Possess a positive attitude towards Lowells visitors providing them

superior service.

Understand and promote Lowell Observatorys mission to pursue the study

of astronomy, maintain

quality public education and outreach programs and bring the results of

astronomical research to the

general public.

Attend and educate oneself on programming to become an informed resource

for visitors.

Inform and recruit visitors about Lowells membership program

Learn Lowells sales software systems and be able to ring in admissions,

gift shop sales, memberships

any other register transactions.

Become knowledgeable about all products we carry i.e. telescope,

binoculars, book, etc.

Able to learn product physical locations and restock merchandise on a

daily basis as well as throughout

the day as needed.

Maintain cleanliness of visitor center lobby and restrooms throughout

the day (i.e. pick up paper towels

and tissue off bathroom floor and place in the trash) and restock paper

products when necessary

Disinfect high touch surfaces between guest groups in the giftshop and

lobby.

Perform tasks necessary to open and close the gift shop and visitor

center, including turning alarm on

and off, counting cash, turning registers on and off and resetting store

product, etc.

Check email, website and daily task lists in order to have complete

understanding of public program-

related activities going on at Lowell Observatory

Communicate information about daily public program happenings to

visitors and staff

Answer phone and be able to answer callers questions or direct them to

the correct person and/or

provide contact information

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Qualifications And Expectations

Ability to work varied hours/days including nights, weekends, and

holidays.

Demonstrate effective sales techniques

Demonstrate a high level of integrity in the proper processing of

customer transactions

Candidates must possess basic math skills

Demonstrate cash handling experience

Willingness and ability to learn

Must enjoy interacting with people

Strong communication abilities

Strong attention to detail

Reliability

Experience And Education

High school diploma or general education degree (GED) is required.

Prefer one-year excellent guest service and

one-year cash handling, or an equivalent combination of education and

experience.

WORKING CONDITIONS

This position requires long periods of standing, bending, stretching,

and reaching. Speaking and listening, both in

person and while using the telephone. Ability to occasionally lift boxes

of merchandise up to forty pounds onto a

wheeled device for moving from building to building. Some work on

displays may require a ladder with 2-4

steps. Moving throughout the campus, on sometimes uneven terrain,

sometimes in low light.

The working conditions described here represent those an employee may

encounter while performing essential

functions of this job. Reasonable accommodation may be made to enable

individuals with disabilities to perform

Essential Functions.

Status: Temporary/Part-Time/Hourly

Term: June - August 2026 with the possibility of extension

Hours: 20-29 hours per week

Compensation: \$20.90/hour

FLSA Classification: Non-Exempt

Benefit Eligible: See below*

Location: Lowell Observatorys Mars Hill Campus- Flagstaff, AZ

To Apply

Please send the following documents to ***email_hidden***

Lowell Application (

Resume

Letter Of Interest Addressing Your Qualifications

Phone numbers and e-mail addresses of three professional references

Review of applications will begin on April 28th

[mailto:***email_hidden***](mailto:***email_hidden***)