Patient Care Coordinator
- Organized
- Warm & Friendly!
- Excellent communicator
- Enjoys solving problems
- Embraces change / quick to execute changes
- Loves to learn and improve (growth minded)
- Exceptional customer service (we roll out the red carpet for our patients)
- Overachiever Status (loves meeting goals and sets personal goals to exceed them!)
- Receive incoming patients warmly
- Update information and ensure accuracy
- Development of Phone Skills through company provided training/resources
- Engage with patients via text, call, and email in order to assist them in resolving their dental concerns by way of appointment
- Balance the demands of receiving inbound phone calls while making a high volume of outbound calls to patients that have expressed interest in scheduling Technology expectations:
- Customer Relationship Management Software
- Patient Management Software (Dentrix)
- Reporting (Jarvis)
- Zoom
- 401(k)
- Health Insurance
- Paid Time Off
- Paid Sick Leave
- Opportunity to participate in any office incentives following 90 day introductory period
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