Compliance Manager

Position: Compliance Manager

Company Name: AiLO Logistics

FLSA Status for Employee: Exempt

Position Type: Full-Time

Formerly known as AJR Trucking, AiLO Logistics is redefining the future of logistics. Our rebrand represents more than a new name - it signals a strategic transformation rooted in innovation, technology, and excellence. As the logistics industry rapidly evolves to meet new customer expectations, AiLO is leading the charge by integrating artificial intelligence, automation, and data-driven efficiency into every aspect of our operations.

Our new identity embodies our commitment to adaptability, sustainability, and operational excellence. At AiLO Logistics, we are building the future of transportation—smart, efficient, and people-focused.

Position Summary:

The Compliance Manager leads the development, implementation, and oversight of regulatory compliance and risk management programs across our freight brokerage operation. This role plays a critical part in protecting the company’s operating authority, mitigating financial and legal risk, and ensuring adherence to all federal, state, and customer-specific regulatory requirements. The Compliance Manager partners closely with Operations, Carrier Sourcing, Finance, and Sales to ensure scalable growth while maintaining strict compliance standards.

Essential Job Functions & Responsibilities:

Regulatory Compliance & Oversight:

• Ensure full compliance with all applicable FMCSA regulations and Department of Transportation requirements.
• Maintain brokerage operating authority, surety bond compliance, and regulatory filings.
• Monitor changes in transportation laws and regulations and proactively implement operational updates.
• Develop and enforce internal policies aligned with regulatory and customer requirements.

Carrier Compliance & Risk Management:

• Oversee carrier onboarding compliance, including authority verification, insurance validation, safety ratings, and required documentation.
• Monitor carrier safety performance, including CSA scores, insurance status, and authority changes.
• Partner with Carrier Sourcing to establish compliance thresholds and escalation procedures for high-risk carriers.
• Implement fraud prevention protocols to mitigate double brokering, identity theft, and cargo theft risk.

Contract & Documentation Management:

• Manage broker-carrier agreements and customer contracts to ensure regulatory and risk alignment.
• Standardize compliance documentation and audit readiness processes.
• Maintain accurate records for internal audits, customer audits, and regulatory reviews.
• Oversee COI tracking and insurance compliance verification.

Claims & Incident Management:

• Oversee cargo claims management process from intake through resolution.
• Collaborate with insurance providers, carriers, and customers to ensure timely claim resolution.
• Track trends in claims and service failures to identify root causes and reduce recurring risk exposure.
• Implement corrective action processes when compliance violations occur.

Internal Controls & Audit Readiness:

• Design and execute internal compliance audits to evaluate adherence to SOPs and regulatory requirements.
• Identify operational risk gaps and implement corrective action plans.
• Prepare for and manage external audits, customer compliance reviews, and regulatory inquiries.
• Develop reporting dashboards to monitor compliance health and risk indicators.

Training & Cross-Functional Leadership:

• Develop and deliver compliance training programs for Operations, Carrier Sales, and Customer Sales teams.
• Serve as subject matter expert for regulatory and risk-related inquiries.
• Foster a culture of compliance, accountability, and proactive risk mitigation.
• Partner with leadership to align compliance strategy with revenue growth and operational scalability.

Key Metrics of Success (KPIs):

• Carrier compliance rate and onboarding accuracy.
• Reduction in cargo claims frequency and severity.
• Audit readiness and zero regulatory violations.
• Insurance compliance adherence rate.
• Fraud prevention incident reduction.
• Claim resolution cycle time.
• Regulatory filing accuracy and timeliness.

Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain, Law, or related field.
• 5+ years’ experience in compliance, transportation, or logistics operations.
• Strong knowledge of transportation and safety regulations (e.g., DOT/FMCSA, OSHA, HOS, HAZMAT).
• Experience with regulatory audits, inspections, and reporting.
• Ability to develop and implement compliance policies and procedures.
• Risk assessment and internal control experience.
• Strong analytical and documentation skills.
• Excellent communication and leadership abilities.
• Proficiency in compliance systems and reporting tools (e.g., Excel).
• Relevant certifications (CCEP, CRCM, CSCP, ISO Auditor) preferred.

Key Competencies:

• Successfully engage and lead individual and team discussions and meetings.
• Independent and adaptive to a fast-paced business environment.
• Ability to use computer and software applications (i.e., word processing, spreadsheet, etc.).
• Strong verbal and written communication skills.
• Strong people leadership and accountability.
• Previous transportation management experience required.
• Knowledge of FMCSA and DOT regulations required.
• Manage and prioritize multiple tasks in a fast-paced, service-driven environment.
• Possess customer service-related experience.
• Must possess strong problem-solving and crisis management skills.
• Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures on time.
• Ability to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively.

Compensation:

• The base pay is competitive, depending on experience ($75K – 85K annually) and will be discussed during the interview.

Benefits:

• Employer-paid Medical, Dental, and Vision coverage.
• Company-provided cell phone & laptop.
• Life Insurance coverage.
• 401(K) retirement plan.
• Vacation and Sick Pay.
• Employee Assistance Programs.
• Excellent opportunities for career advancement within a fast-growing, innovation-driven logistics company.

Join AiLO Logistics:

This is an exciting opportunity to shape the future of an evolving logistics leader. The ideal candidate is a visionary operator with a passion for innovation, teamwork, and results. If you are ready to help lead AiLO Logistics into its next chapter of growth, we invite you to apply and join our journey toward redefining excellence in logistics.

Our vision at AiLO is to be a leading logistics solutions provider, known for our commitment to sustainability, innovation, and customer service excellence. We aspire to revolutionize the logistics sector by setting new standards in environmental responsibility, operational efficiency, and customer satisfaction. Through continuous improvement and a forward-thinking approach, we strive to meet the evolving needs of global trade while preserving our planet for future generations.