Operations Executive Assistant

Job Summary:

The Operations Executive Assistant will add value to the organization through administrative support, communication, data analysis, and reporting.

Supervisory Responsibilities:

• None

Administrative Support & Communication

• Assist with scheduling, meeting coordination, and calendar management to support the Operations team.
• Monitor ongoing projects and follow up on deadlines and deliverables to ensure project completion.

• Serve as a point of contact and liaison between the EVP of Loan Operations and the VP of Loan Operations and the Operations department.
• Assists the EVP of Loan Operations and VP of Loan Operations with emails and written communication as needed.
• Coordinate logistics for team activities, training sessions, and events.

Data Analysis & Reporting

• Generate weekly sales scorecards to help monitor performance and identify training opportunities for continuous improvement.
• Provides reports through office applications and offers solutions to improve business processes.
• Assists with auditing the bills to ensure accurate expense reporting.

Data Analysis & Reporting

• Attend all meetings and training courses as required.
• Performs other duties as assigned.

Required Experience, Skills, and Abilities

• Two years of experience reporting to the Executive/C-suite level executives
• Advanced Excel skills.
• Proficiency in Microsoft Excel and Microsoft Office Suite preferred.

Required Experience, Skills, And Abilities

• Excellent interpersonal, communication, listening, and presentation skills.
• The ability to work both as part of a team and independently.
• Excellent problem-solving and analytical skills.
• Completed some college with related experience.
• Outgoing and decisive with a strong attention to detail.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.