Field Service Technician - Low Voltage

Job Description

Job Description

ROLE AND RESPONSIBILITIES:
Serves customers by servicing, troubleshooting and installing Burglar Alarm, CCTV, Access Control Systems and Audio/Video Systems, meeting customer needs and expectations. Essential functions consist of the following but are not limited to:

• Installing low voltage security systems in primarily commercial environments, construction environments and some residential environments
• Troubleshooting and testing networking issues
• Assist with programming various systems directed by the Company
• Setup support structures (i.e. ladders, racks)
• Terminating and installing end devices such as badge readers, mag locks, motion detectors, glass breaks, cameras, focusing camera lenses, etc.
• Installation and service of various Burglar Alarm systems directed by the Company
• Installation and service of various CCTV systems directed by the Company
• Installation and service of various Access Control Systems, including door hardware directed by the Company
• Installation and service of various Audio/Visual systems directed by the Company
• Pulling cables, wires, and other necessary preparation work to complete jobs
• Adaptable and trainable on various security systems, manufacturer specs, etc.
• Document job notes according to the Company’s Work Order policy, meeting or exceeding expectations and standards
• Honest and thorough documentation of all paperwork is a requirement while maintaining Company Confidentiality policies and standards
• Maintain positive attendance in accordance with jobs that are scheduled to be completed
• Provide friendly, knowledgeable and respectful customer service
• General knowledge of electronics, components and devices
• Comply and follow all Safety Standards, Laws, and Regulations at all times
• Takes initiative by communicating with Operations Department and Management
• Memorize and commit to the Company Mission, Values and Vision
• Ability to work the on-call rotation
• Ability to work in various temperatures and working conditions
• Other assigned duties

Skills/Qualifications/Work Conditions:

• 2-5 years experience in security, CCTV and Access Control installation and troubleshooting preferred. Commercial project experience is preferred.
• Must be able to pass a background and driver’s license (MVR) check
• Must obtain and keep current Arizona Alarm Agent License and any required Licenses required by law
• Ability to read, write and speak English proficiently
• Professional in appearance and presentation, abiding all Personal Protective Equipment standards and Company’s Uniform Policy
• Ability to be an effective team member through strong productivity skills while assisting team members
• May be required to work overtime without advance notice and must be able to work a flexible schedule
• Good organizational skills
• Maintain Company property in good working order while taking precautions to ensure safety and security of the property
• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
• Frequent lifting and/or carry up to 65 pounds and push up to 100 pounds
• Will be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective equipment and devices and/or awareness of personal safety and safety of others
• Must be able to maintain visual acuity and alertness for long periods of time including long periods of driving a motor vehicle
• Provide your own basic hand tools per the Company standards

Preferred Skills
· Self-motivated and represents a professional image that is approachable.
· Outgoing
· Willing to learn and grow with the company.
· Certifications with Manufacturers in the security industry is a plus.
· OSHA 10 Certification a plus
WORK HOURS:
· Full time position, hours vary depending on the scheduled work. Generally, Monday through Friday, some weekends may be required but not typical, no restrictions and flexibility to be scheduled to work.
PAY, BENEFITS & PERKS:
· Hourly position and rate are based on experience. Experienced level starting at $27.00 per hour – position maxes out at $32.00 per hour with qualified, high-level skills.
· Bi-weekly, direct deposit every other Friday.
· Health insurance, Dental, Life & AD&D, Voluntary Accidental Insurance with Employer Contributions.
Matching 401k plan – 100% match up to 4% to eligible full-time employees.
· 125 Health plan - adds more to your pocketbook.
· 40 hours paid vacation after one year of continuous employment.
80 hours paid vacation after three years of continuous employment.
· Six Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day)
· Arizona Sick Pay benefits (accrue 40 hours max of sick pay within 12-month period)
· Company parties throughout the year and team building events.
· Mileage reimbursement for use of personal vehicles if used for completing assigned work.
· Employee recognition program (voted by peers) for bonus $$ incentives.
LOCATION:
· Shop is in Peoria with quick access to the 101, but ability to travel every day throughout the major Phoenix metropolitan area, with occasional traveling within other parts of Arizona and possibly out of state. We have active jobs all over the valley (North, West, South, East). Not scheduled in the shop every day but typically once a week for meetings and other tasks.

OTHER REQUIREMENTS:
· Valid Arizona Driver's License and Reliable Source of Transportation
· Pass a background check with the Company and with the Arizona Board of Technical Registration (full fingerprint/clearance check required for this trade)
· Pass a drug test
· Professional attire and follow company uniform policy
Ability to obtain Arizona Alarm Agent License within first 90-days of employment.
Follow all Personal Protective Equipment (PPE) requirements per assigned job location. Safety is the #1 priority!
If Langston Security sounds like a fit for you and you want a place to call home and not just a place you have to go every day, then .........

WHAT'S NEXT?
At Langston Security & Integration, LLC we are intent on setting people up for success, by matching a person’s strengths and talents with the right job. When that happens, it’s a win for our people and our organization!
As part of our efforts to do that, we ask candidates to complete two assessments: The Predictive Index Behavioral and Cognitive Assessments.
The assessments take about 6 - 20 minutes in total to complete, and reveal a person’s natural, hard-wired strengths and learning style and from that, more about which roles in our organization would be the best fit for you.
These assessments do not provide a yes or no answer to any candidate and are merely one part of our process of getting to know candidates better. Company Description

Langston Security was established in 2008, and we are GROWING! Our family-owned and operated company is DEDICATED to developing our team members to fit our relationship-building dynamic. WE VALUE OUR team, customers, vendors, manufacturers, and the community! We thrive on our employees to strengthen their mind and body by reaching the maximum capabilities. Our vision “to create a better quality of life for the team while making a positive difference in the community”!

Company Description

Langston Security was established in 2008, and we are GROWING! Our family-owned and operated company is DEDICATED to developing our team members to fit our relationship-building dynamic. WE VALUE OUR team, customers, vendors, manufacturers, and the community! We thrive on our employees to strengthen their mind and body by reaching the maximum capabilities. Our vision “to create a better quality of life for the team while making a positive difference in the community”!