Sr. Salesforce Administrator

Vālenz ® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As a Sr. Salesforce Administrator, you'll partner with business stakeholders and technical teams to design and implement scalable Salesforce solutions. You will translate business requirements into effective system configurations, troubleshoot platform issues, and support change control and integrations in close collaboration with developers and IT teams. The role oversees user access, security, automations, and system documentation, while contributing to Salesforce platform strategy, roadmap planning, and ongoing optimization efforts. Staying current on Salesforce releases and features ensures the platform continues to support evolving business needs and operational priorities.

Things You’ll Do Here :

• Partner with business stakeholders and technical teams to define, design, and implement scalable Salesforce solutions.
• Troubleshoot and resolve system issues, perform root cause analysis, and implement long-term solutions.
• Assist with Salesforce change control for both new functionality requests and environment management.
• Support and optimize integrations and work with developers/IT for API or AppExchange solutions.
• Develop and maintain documentation for configuration, integrations, system architecture, and processes.
• Manage Salesforce user access, security, roles, profiles, and permission sets
• Manage validation rules, email alerts, and flow automations.
• Lead and contribute to Salesforce platform strategy, roadmap planning, and optimization initiatives.
• Stay up to date on Salesforce releases and features, communicating those that might be applicable to the organization.
• Perform other duties as assigned or required.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

What You’ll Bring to the Team :

• 4+ years of experience administering Salesforce
• Salesforce Administrator certification
• Experience with Sales & Service Cloud
• Experience with Omni-Channel
• Experience with Salesforce’s Visualforce, and Lightning Web Components
• College degree; equivalent hands-on experience will be considered

A plus if you have:

• Familiar with Salesforce artificial intelligence solutions
• Experience with Salesforce digital experience sites (aka communities/portals)
• Experience with application integrations such as Telephony, Docusign, and Conga.

Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment!

• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare . With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.