Delivery Specialist

Job Description

Job Description

Delivery Specialist

General Services Department

Finance & Administration

Tsaile Campus

Duty Schedule:

Monday through Friday, 8:00 am to 5:00 pm; some evening and weekend work may be required.

Summary/Objective of Position:

Under general supervision, performs work of campus center deliveries, receiving, and warehousing; operates and maintains the company vehicles safely and legally; has knowledge of the operational functions of any equipment that is being transported. Properly and safely loading all types of equipment and merchandise. Ability to follow directions and processes while providing a high level of customer service, both internally and externally.

Description of Essential Functions of the Position

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepare for client deliveries, ensuring all merchandise has proper paperwork, deposits, and correspondence;
• Ensure the proper loading of merchandise onto the vehicle for delivery with equipment, furniture, and necessary supplies;
• Assist with receiving, opening, inspecting, photographing, logging, and warehousing incoming merchandise both from vendors and incoming/outgoing to departments;
• Coordination of damaged merchandise/equipment to stock and the resolution of repair claims with vendor and/or repair service as required;
• Assists with scheduling of maintenance for GSA/DC vehicles to and from the service/body shop for repairs;
• Expedites all vehicle requests and completes the odometer reading report on the GSA fleet;
• Assist Inventory Tech during annual organization inventory, with locating merchandise in the building;
• Assist departments with packaging and getting merchandise to and from Campus Centers;
• Assist with the maintenance work organization of on-site/off-site warehouse and dock to include inventory of supplies and equipment;
• Ensure warehouse, dock, and storage areas are clean, organized, and maintained with proper supplies;
• Ensure regular disposal of warehouse trash and recycling items in the office and dock area;
• Acquire signatures and additional information to complete paperwork; turn-in paperwork when delivery/pickup is complete;
• Fill out the necessary paperwork/tags for equipment delivered on company property;
• Perform other related duties as assigned for the purpose of ensuring the efficient and effective function of the department.

QUALIFICATIONS

Education & Experience

Minimum:

• Associate degree with a clean driving record.

Preferred:

• Associate's degree with one year of warehouse experience.

Knowledge:

• One year in general warehouse operation, or a combination of experience that provides the capabilities to perform the described duties.
• Excellent communication skills (verbal and written).
• Knowledge & understanding of institutional policies & procedures as well as DOT regulations.

Skills:

• Demonstrate skills in customer service, collaboration, planning, prioritizing, and organization.
• Demonstrate skills in independent decision-making and critical thinking.
• Strong computer skills; advanced user of Microsoft Office Suite with expertise in Excel.
• Proactive and takes initiative in seeking opportunities for improvements; to provide support and assistance.
• Maintain a professional work environment.

Abilities:

• Ability to communicate effectively with customers.
• Ability to work flexible hours, including evenings and/or Saturdays when necessary.
• Ability to work independently, multitask, and work with interruptions.
• Ability to prioritize time and meet deadlines.
• Ability to operate power tools and equipment when necessary.
• Oversee the maintenance and cleanliness of the assigned company vehicle.
• Ability to pull a goose neck flatbed trailer and properly tie down large loads.

Physical Requirements, Work environment & Travel:

• Experience or aptitude with handling, lifting, and maneuvering heavy high-end merchandise up to 50 pounds.
• The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

Other Requirement(s):

• Oral fluency in Navajo is highly desirable but not mandatory.
• Must have a valid state driver's license.
• Obtain defensive driving certificate to operate GSA/DC vehicle; operate Forklift and 4x4 Gator.
• Must be willing to work with the manager in obtaining certification for forklift.