Customer Service Representative
We are seeking a Customer Service Representative with proven SAP experience . This role supports warehouse operations, dispatching, transportation, and logistics activities. SAP knowledge is mandatory, as the system is complex and requires prior hands-on experience.
Responsibilities:
- Manage customer orders, scheduling, and dispatching using SAP
- Support logistics, transportation, and warehouse operations through accurate system entries
- Provide timely and professional communication with internal teams and external customers
- Assist with problem-solving and issue resolution in a fast-paced environment
- Maintain accurate documentation and reporting within SAP
- Prior experience working with SAP (non-negotiable)
- Background in warehouse, transportation, dispatching, or logistics
- Strong communication and organizational skills
- Ability to stay patient and professional under pressure; thick skin required
- Willingness to work overtime and weekends (currently averaging 50–55 hours per week)
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
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