Director Of First Impressions (Office Administrator
The Director of First Impressions (Office Administrator) is the face of our company and is responsible for providing a first-class experience to our clients and guests, supporting our Escrow Officers with their files, and coordinating the office's administrative support functions. This includes answering and transferring phone calls, processing email correspondence, greeting all clients and guests at the front desk, and assisting with managing the Branch Manager/Escrow Officer's calendar. Essential Functions:
- Answer phone calls utilizing a multi-line telephone system and route calls to appropriate departments or personnel.
- Process email correspondence, sort/distribute physical mail, and process invoices.
- Accurately opening escrows, ordering payoffs and insurance, and packaging loans
- Professionally gathering client and financial information, handling funds, entering data, and responding to information requests.
- Greet all office visitors and provide a warm and welcoming experience; maintain the appearance of the reception area and office.
- Support the Escrow team by ordering title reports, assisting with closings, and complete handling of funds
- Provide first-line basic level product technical support utilizing resources provided and resolve customer issues.
- Coordinate various office events, client visits, and assist the Branch Manager with calendar management.
- Prepare requested reports by management
- Other duties as assigned
Has frequent contact and communicates continuously with visitors, customers, employees, and vendors. Qualifications
- High School Diploma or equivalent
- 1-2+ years of experience in an Administrative Support role.
- 2+ years of Customer Service experience is required
- Excellent communication skills and phone etiquette
- General computer literacy skills with proficiency in Microsoft Office Suite and Outlook
- Ability to effectively multitask and problem-solve/research information independently and with others.
- Strong team workmanship
The Director of First Impressions/Office Administrator must be able to bend, stoop, stand, drive, and sit for various lengths of time. They must be able to lift and carry items up to 20 lbs. This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Special Requirements/Certification:
N/A
Recommended Jobs
Orthopedic APP with Banner Medical Group in Glendale, AZ
Join Banner Health—a nationally recognized Top 5 Large Health System and one of America's leading non-profit health care networks—as we grow our exceptional team of Advanced Practice Providers. Our r…
Customer Experience Team Lead
Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by b…
Outpatient Family Medicine Physician — Tucson, AZ
A leading healthcare clinic is seeking a Family Medicine Physician for a full-time position in Tucson, Arizona. This 100% outpatient role focuses on delivering quality primary care in a community with…
Physical Therapist Assistant
Overview: Congratulations on Winning Glassdoor's Best Places to Work! Physical Therapist Assistant-Part Time "I love that I make a substantial contribution to people's lives & gr…
Box Truck Driver
PRO EM is looking to fill FULL-TIME positions for Non-CDL Boxtruck DRIVERS . Responsibilities: Performing simple vehicle maintenance. Keeping supervisor informed of any vehicle problems. …
Shift Lead/Supervisor (REQ636)
Shift Lead/Supervisor Goodyear, AZ How can you make a difference at your job? Join the Goodyear, AZ - Spartech Team! The Spartech facility in Goodyear Arizona manufactures one of the most d…
Travel Nurse RN - Med Surg - $1,469 per week
Access Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Phoenix, Arizona. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN ~ Start Date: 02…
Senior Clinical Director, Behavioral Health
A leading behavioral healthcare agency in Arizona is seeking a Clinical Director responsible for supervising clinical staff, delivering training, and ensuring adherence to evidence-based practices. Th…
Physical Therapist Technician
Overview: Foothills Sports Medicine Physical Therapy is a member of the Confluent Health family of physical and occupational therapy companies that is transforming healthcare by developing and educ…
Service Coordinator
Work hard. Have fun!! At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction service companies prides…