Customer Service Representative - State Farm Agent Team Member

Nanette Mcclelland-Miller - State Farm Agent
Phoenix, AZ

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
CUSTOMER SERVICE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Nanette McClelland-Miller - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will provide exceptional customer service to our policyholders by answering questions and assisting with requests. Youll be responsible for resolving billing issues, submitting changes on policies, and making policy recommendations. You will also be required to review a customers policy and direct calls to sales agents when a policy needs to be initiated.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates.

RESPONSIBILITIES:

  • Build personalized relationships with clients.
  • Answer incoming calls, texts, and emails.
  • Keep a professional appearance and friendly attitude.
  • Pivot to other lines of insurance by recommending available products.
  • Ask for referrals and reviews.
  • Conduct policy reviews.
  • Note every communication with clients in ECRM.
  • Directing clients to a sales representative when a policy needs to be initiated.
QUALIFICATIONS:
  • Have your Property and Casualty state insurance license.
  • Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training.
  • If not already licensed with Life and Health, initiate process within 60 days.
  • Prior insurance experience is preferred but not required.
COMPANY VALUES:
  • Respect
  • Integrity
  • Reliability
  • Pride
  • Caring
BENEFITS:
  • Simple IRA with company match
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 2025-08-29

Recommended Jobs

Retail Operations Supervisor

Petsmart
Flagstaff, AZ

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Operations Supervisor About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; …

View Details
Posted 2025-08-30

Drop and Hook | Home Weekly CDL-A Driver

EFitz Logistics
Marana, AZ

We are hiring CDL A drivers for our home weekly account. Drivers must have at least 12 months of experience solo driving a tractor-trailer. Job Details: Drivers are home every week for home t…

View Details
Posted 2025-09-01

Adventure Awaits: Nurse in Stunning Tucson Landscapes!

NurseRecruiter
Tucson, AZ

Registered Nurse - Emergency Room - Travel - (ER RN) Travel Emergency Room Registered Nurse assignment in Tucson at a 300-bed, Cerner-based hospital offering accredited Chest Pain, Stroke, surgical w…

View Details
Posted 2025-08-21

Task Force Chef

Civana Wellness Resort & Spa
Carefree, AZ

Job Description Job Description CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone…

View Details
Posted 2025-08-29

Overhead Crane Technician

Ace Industries, Inc.
Phoenix, AZ

Job Description Job Description Division: 131 - PHX-SVC Position: Overhead Crane Technician Reports To: Branch Manager Employee Type: Full-time Pay Range: $31.00- $42.00 an hour   …

View Details
Posted 2025-07-30

Project Coordinator Admin

Paul Davis Restoration of Greater Phoenix
Phoenix, AZ

Job Description Job Description Benefits: Health insurance Paid time off Training & development Position: What does an Project Coordinator Admin with Paul Davis do? Our rapidly …

View Details
Posted 2025-08-26

Compliance Coordinator 3 - UM

Dragonfly Health
Mesa, AZ

Job Details Description Essential Functions Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position…

View Details
Posted 2025-09-09

Lot Attendant Needed (Auto Dealership)

Scottsdale Mitsubishi
Scottsdale, AZ

Scottsdale Mitsubishi is currently seeking individuals to fill our full time openings as a lot attendant. Multiple positions available with flexible full time hours for all of our locations located in…

View Details
Posted 2025-09-03

Millwork Carpenter/Woodworker

Local Construction Company
Mesa, AZ

Job Description Job Description Caruso Construction is seeking an experienced Millwork Carpenter. The Construction Millwork Carpenter will build, erect, install, and repair forms, structures, and…

View Details
Posted 2025-08-30

Archivist - Mesa Verde

National Experienced Workforce Solutions
Tucson, AZ

Archivist - Mesa VerdeID:NPSWACC-005-001Location:TucsonProgram:NPSWage/Hr:$28.00Hours/Week:34Minimum Age:55For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized i…

View Details
Posted 2025-08-27