Front Desk Coordinator
Job Description
Job Description
We are looking for a dedicated Front Desk Coordinator to join our team in Carefree, Arizona. In this long-term contract role, you will be the face of our organization, ensuring smooth daily operations and delivering exceptional customer service. This position offers an excellent opportunity to showcase your organizational and communication skills in a dynamic environment.
Responsibilities:• Greet visitors and clients warmly, providing a friendly and attentive first impression.
• Manage a multi-line phone system, efficiently answering and routing inbound calls.
• Handle concierge services, assisting guests with inquiries and providing helpful information.
• Ensure the front desk area remains organized and presentable at all times.
• Support administrative tasks such as scheduling appointments and managing correspondence.
• Maintain accurate records and documentation related to front desk operations.
• Collaborate with various departments to address customer needs and resolve issues.
• Monitor utilities and office supplies, ensuring adequate inventory levels.
• Uphold a high standard of customer service, addressing concerns promptly and efficiently.• Proven experience in receptionist or front desk roles, preferably in a customer-facing environment.
• Proficiency in managing multi-line phone systems or switchboards.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to multitask and prioritize tasks in a fast-paced setting.
• Familiarity with concierge services and customer assistance.
• Detail-oriented with excellent organizational skills.
• Proficiency in basic computer applications and office tools.
• Commitment to delivering exceptional customer service at all times.
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