Account Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
As our Account Representative - State Farm Agent Team Member, you will provide exceptional customer service to our policyholders by answering questions, assisting with requests, and assessing their needs. Youll be responsible for resolving billing issues, submitting changes on policies, and making policy recommendations. You will also be required to review a customers policy and initiate new insurance policies to reach your production goals. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES:
- Build personalized relationships with clients.
- Answer incoming calls, texts, and emails.
- Keep a professional appearance and friendly attitude.
- Pivot to other lines of insurance by recommending available products.
- Ask for referrals and reviews.
- Conduct policy reviews.
- Actively listen to identify the clients needs and ask about changes in his/her life.
- Note every request for changes or policy reviews in ECRM including declination of coverages.
- Handle customer inquiries by the end of the business day.
- Contact potential clients by cold calling or using referrals.
- Service the policies you initiate.
- Have your Property and Casualty state insurance license.
- Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training.
- If not already licensed with Life and Health initiate process within 60 days.
- Prior insurance experience is preferred but not required.
- Simple IRA with company match
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Respect
- Integrity
- Reliability
- Pride
- Caring
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