Customer Care Coordinator

Serenity Healthcare
Gilbert, AZ


Customer Care Coordinator


We are seeking dedicated leaders who are ready to transition from the fast-paced restaurant industry into a thriving career in medical technology operations. If you have honed your leadership skills in high-end restaurant management, hospitality, or other customer service-intensive environments, this is your opportunity to leverage those skills in a new and rewarding field. Serenity Healthcare’s supportive organizational leadership will guide you in developing the expertise needed to independently manage a medical technology office.

This is a unique opportunity to build a career in medical technology operations management, with no prior industry experience required. Serenity’s proven model, which has driven 130% growth year over year, will be shared with you through comprehensive training and mentorship, enabling you to quickly advance in your career.

Responsibilities

  • Lead your team to deliver an exceptional customer experience
  • Manage daily operations, including staff scheduling, office administration, and performance management—much like running a successful restaurant
  • Take ownership of team, office, and client outcomes
  • Interviewing and onboarding staff
  • Develop and mentor new employees


Qualifications

  • High School Diploma/GED
  • 1 to 3 years of management or leadership experience, particularly in a fast-paced, customer-oriented environment
  • Excellent verbal and written communication skills
  • People in the following industries have transitioned into this role with remarkable success: restaurants, high end retail, and hospitality.


Benefits

  • Healthcare premiums paid at 90% for you and your dependents (Medical, Dental, Vision)
  • 20 days paid time off annually (10 PTO days and 10 Holidays)
  • Accelerated career growth with rapid advancement opportunities
  • Superior management training tailored for transitioning from the restaurant industry to medical technology
  • Employee access to Serenity’s treatment options


Learn More About Us


Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]

Posted 2025-09-22

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