Wellness Coordinator

Job Description

Job Description

Wellness Coordinator - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our vibrant team at Sun Health at Home in Surprise, AZ, as a Wellness Coordinator!

Your Mission: Upon referral, assesses health and psychological needs and coordinate care services for Independent Living residents. Develops individual wellness plans/interventions for residents and oversees implementation of plans. Establish linkages with agencies and service providers and monitor the services being administered to residents. Provides education and support to residents as needed. Maintains ongoing coordination of care with Resident Services, Sun Health Care Transitions and other team members as needed.

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

• Obtain and review documentation from prospective service providers to ensure compliance with SHAH standards.
• Schedule and conduct pre-admission assessments for prospective members, including review and analysis of medical records. Present findings to the Executive Director and Care Coordination Committee.
• Conduct welcome meetings for new members, ensuring a smooth and efficient onboarding process.
• Maintain regular communication with members, including at least one in-person visit per year, quarterly phone calls, and additional contact as needed.
• Perform annual and as-needed assessments to evaluate members' needs and determine appropriate services.
• Visit members in hospitals or care centers, virtually, or at home to assess needs and provide reassurance and support.
• Coordinate services that align with each member's individualized wellness plan and membership coverage. Ensure services are medically appropriate and compliant with program guidelines.
• Clearly communicate covered services and any out-of-pocket costs to members.
• Exercise sound financial judgment by managing care delivery within departmental budget guidelines, ensuring services are cost-effective and in accordance with SHAH membership agreements.
• Promote prevention and early intervention by developing and delivering proactive wellness services that support members in maintaining independence, avoiding health crises, and aging successfully at home.
• In partnership with the Executive Director, lead quality monitoring efforts and serve on the Quality Monitoring Committee.
• Participate in member recruitment activities, including informational seminars and presentations to prospective members.
• Foster an environment that supports member privacy, dignity, and well-being in a safe and secure setting.
• Maintain a customer-service-centered approach in all member interactions.
• Document all member interactions, care coordination efforts, and follow-ups using the electronic medical record system.
• Demonstrate the Sun Health Mission and Values.

Your Qualifications:

• Bachelor's or master's degree in nursing, gerontology, social work or occupational therapy with related experience preferred.
• A minimum one year of experience working with older adults and understands the challenges of aging in place in one's home in the community.
• A minimum one year of experience in compliance with patient privacy and HIPAA regulations and requirements.
• Must be proficient with MS Office and email software and electronic medical record charting.
• Possess current or has the ability to obtain an Arizona Identity Verified Prints (IVP) Fingerprint Clearance Card is required.

Team Member Benefits:

• Comprehensive health benefits (Medical, Dental & Vision).
• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!