Vehicle Acquisition Specialist - Service Drive concentration

Courtesy Automotive Group
Phoenix, AZ

Position: Vehicle Acquisition Specialist Employment: Full-time, commission only Location: Phoenix, AZ Start Date: ASAP About Us: Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients. We are seeking an experienced and motivated Vehicle Acquisition Specialist to join our highperforming team. This role is ideal for a sales professional who thrives in a fast-paced environment and has hands-on experience working a busy dealership service drive (80–110 repair orders daily). As a Vehicle Acquisition Specialist, you will be responsible for identifying, engaging, and converting service drive customers into high-quality vehicle acquisitions for our pre-owned inventory. This position plays a crucial part in ensuring the dealership maintains a strong, diverse, and profitable used car pipeline. Key Responsibilities

  • Actively engage service drive customers to assess potential interest in selling or trading their vehicles.
  • Evaluate customer vehicles for equity position, condition, and suitability for dealership acquisition.
  • Present clear, compelling acquisition or trade-in offers to customers.
  • Collaborate daily with Used Car Management to align on inventory needs and appraisal strategy.
  • Maintain consistent presence in the service drive and build positive rapport with customers and service advisors.
  • Track daily interactions, opportunities, and acquisition outcomes in CRM.
  • Support sales team with trade-in opportunities generated through service interactions.
  • Deliver a high-level customer experience that reflects dealership standards.
Qualifications
  • 1–3+ years of automotive dealership experience required, specifically working in or directly with a service drive.
  • Proven success in sales, customer engagement, or vehicle acquisition roles.
  • Strong understanding of used vehicle values, appraisals, and market demand.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to work independently in a fast-paced, high-volume environment.
  • Professional, confident, and customer-focused demeanor.
What We Have To Offer:
  • Competitive pay plan and paid training.
  • Guaranteed base salary (1st 90 days) + commission
  • PTO and sick time.
  • Employee discounts.
  • Comprehensive benefits such as health, dental, and vision insurance.
  • Company sponsored life insurance.
  • 401(k) retirement savings plan.
  • Opportunities for career growth and advancement.
  • Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
  • $45,000 - $100,000 yr
Apply With Us: If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Our interview process typically includes a phone interview, one or multiple in-person interviews, background check, drug screening, and a driving record review. Be a part of a winning team and outstanding culture, apply with us today. Mention "Gremlins" during your interview with Luis for extra points on being selected! We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.

Posted 2025-08-28

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