Vehicle Acquisition Specialist - Service Drive concentration
Position: Vehicle Acquisition Specialist Employment: Full-time, commission only Location: Phoenix, AZ Start Date: ASAP About Us: Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients. We are seeking an experienced and motivated Vehicle Acquisition Specialist to join our highperforming team. This role is ideal for a sales professional who thrives in a fast-paced environment and has hands-on experience working a busy dealership service drive (80–110 repair orders daily). As a Vehicle Acquisition Specialist, you will be responsible for identifying, engaging, and converting service drive customers into high-quality vehicle acquisitions for our pre-owned inventory. This position plays a crucial part in ensuring the dealership maintains a strong, diverse, and profitable used car pipeline. Key Responsibilities
- Actively engage service drive customers to assess potential interest in selling or trading their vehicles.
- Evaluate customer vehicles for equity position, condition, and suitability for dealership acquisition.
- Present clear, compelling acquisition or trade-in offers to customers.
- Collaborate daily with Used Car Management to align on inventory needs and appraisal strategy.
- Maintain consistent presence in the service drive and build positive rapport with customers and service advisors.
- Track daily interactions, opportunities, and acquisition outcomes in CRM.
- Support sales team with trade-in opportunities generated through service interactions.
- Deliver a high-level customer experience that reflects dealership standards.
- 1–3+ years of automotive dealership experience required, specifically working in or directly with a service drive.
- Proven success in sales, customer engagement, or vehicle acquisition roles.
- Strong understanding of used vehicle values, appraisals, and market demand.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently in a fast-paced, high-volume environment.
- Professional, confident, and customer-focused demeanor.
- Competitive pay plan and paid training.
- Guaranteed base salary (1st 90 days) + commission
- PTO and sick time.
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
- $45,000 - $100,000 yr
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