Service Manager

Job Description

Job Description

Description:

About Tolin Mechanical:

Founded in 1948 in Denver, Colorado, Tolin Mechanical is a trusted HVAC contractor with locations across Colorado, Arizona, and the Mid-Atlantic. Our team is made up of skilled engineers, HVAC technicians, sales, operations, and support staff who take pride in delivering high-quality service. We provide centralized support from our Denver headquarters, so our field teams can focus on doing what they do best—solving problems and keeping clients comfortable. Learn more at

General Description :

Tolin Mechanical , an established, well recognized and respected HVAC service contractor, is looking for an experienced Service Manager to join our Phoenix Branch . We are seeking a candidate who meets the qualifications listed below.

Our Service Managers lead passionate teams to deliver exceptional customer service by meeting client needs and commitments. They are responsible for the profitable execution of assigned maintenance and project deliverables with a strong focus on client retention. They also see that work performed are in compliance with state, local and Federal legal requirements and operate on the job with the highest of ethics. Adhering to all company safety standards, as well as, following consistent and repeatable management procedures and processes is important for success in this role.

Service managers also manage the financial health of their business unit by maintaining an effective balance between customer satisfaction and project financial results.

Responsibilities for Service manager:

• Project management, scheduling, and asset management
• Management of costs, billings, and collections
• Maintenance of profitability goals and positive cash flow
• Evaluate contractual scope of work
• Analyze financial reports and proactively address issues effectively
• Performs cost estimates and supports sales on proposals and negotiations
• Manage and mitigate financial risks

Compensation & Benefits:

Average Starting Salary: $75K to $95K with Incentive Plan (paid out as a percentage of maintenance agreement profitability). Combined experience, education, skills and knowledge will be taken into consideration.

• Medical, Dental and Vision Plan
• Life insurance
• Long Term disability
• Flexible Spending Accounts
• 401K Plan
• Profit Sharing based on company performance
• Tuition Reimbursement
• Car allowance
• Company cell phone
• Gas card
• Paid Holidays
• PTO
• Professional training and development

Ideal candidates will have the following qualifications :

• Associates degree, technical focus preferred.
• At least 3 years’ service management experience in facilities, HVAC, or energy/sustainability services.
• Experience with business to business sales preferred.
• Knowledge of the business environment in the Phoenix region.
• Excellent logistics, communication and management skills.
• Professional image.

Minimum Qualifications:

• Over 18 years of age
• High School diploma or GED
• Strong written and verbal English skills
• Valid driver's license with driving record in good standing

Additional Job Information:

Tolin Mechanical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation). Parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors, or any other status protected by federal, state, or local law. Equal Opportunity Employer, including disabled and veterans.

Pursuant to Colorado’s Job Application Fairness Act, applicants providing certifications, transcripts, or other materials may redact information that identifies the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution.

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