Customer Service Representative
- Handle customer inquiries via phone and email
- Provide information about our products shown in our catalog and website
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of products and services
- Assisting customers with placing orders over the phone
- Completing daily office duties including (but not limited to) filing, creating new customer files, purging files
- Previous experience in customer service is preferred
- Ability to work efficiently in a fast pace environment
- Ability to prioritize and multitask
- Positive and professional demeanor
- Ability to work in a team environment
- Bilingual English/Spanish is preferred
- Knowledge of Microsoft Office (Word, Excel, Outlook)
- On-the-job training and skills development
- Competitive wages
- Working in a team environment
- Opportunity of working additional hours if needed
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