Service Rep 1

Job Description

Job Description

Department: Sales
Reports to: District Service Manager
FLSA Status: Non-exempt

Revision: 01/27/2025

Summary:
Do you love working outdoors and have a passion for plants? Join Altman Plants, the industry leader in Garden Center service and nursery innovation! We are looking for enthusiastic individuals to work at retail store locations, both as part of a team and independently. In this role, you will handle live plants shipped on delivery racks, stock and service the displays, communicate regularly with coworkers and store personnel regarding the needs and of your assigned garden centers.

We seek team members who embody our core values of Joy, Unity, Integrity, Consistency, Excellence, Growth, Accountability, and Respect every day. This role offers the chance to work in beautiful spring weather while embracing the unique challenges of varied seasonal conditions. We aim to provide flexible scheduling options that allow you to balance work with your personal life. Our paid training program is designed to help you build all the skills you need to succeed.

Who We Are:

Altman Plants is a family-owned and privately held company, recognized for innovation, high-quality products, and creative sales programs. We are the world’s #1 supplier of cacti and succulents, and we also grow a diverse range of annuals, perennials, and shrubs. Since 1975, we have been dedicated to saying yes to our customers and making garden centers beautiful every day! As one of the largest nurseries in the US, we partner with key retail customers nationwide. We are passionate about exceptional customer service, people development, and long-term growth. With operations in multiple states, there are opportunities for growth and relocation.

Key Responsibilities:

• Maintain a sales-ready appearance for plants and displays.
• Ensure plants are merchandised and empty racks are removed.
• Rotate merchandise and sign products with correct pricing.
• Dispose of and record scrap of PBS plants that have passed their prime selling condition.
• Work cooperatively with vendors and retail associates to maintain the best possible appearance of the product we provide.
• Assist with resets, displays, and special events.
• Communicate effectively with Altman Plants merchandisers and supervisors.
• Provide feedback and inventory updates to internal teams.
• Be responsive to communication while on the clock.
• Complete inventory cycle counts as directed.
• Review sales reports to ensure product flow meets goals.
• Work assigned schedules, including weekends and holidays.
• Adhere to a consistent service call scheduled for assigned stores.
• Follow all safety guidelines and use equipment safely.
• Keep work areas clean and safe.
• Use tools like pallet jacks, pruners, ladders, etc.
• Follow all company SOPs.
• Execute tasks as instructed by supervisors.
• Assist in the training of new team members within your assigned location.
• Use cell phone for job-related tasks like clocking in/out, store check-in/out, taking photos, and completing tasks.

Qualifications:

• Positive attitude and teamwork skills.
• Attention to detail and problem-solving abilities.
• Capable of working independently with a strong sense of responsibility.
• Reports to work timely and as scheduled.
• Strong customer service skills.
• Ability to lift and move up to 50 pounds frequently.
• Comfortable working in various weather conditions.
• Proof of Driver’s License and Auto Insurance
• Reliable transportation to and from assigned stores.
• Clean DMV driving record
• Proficiency with mobile apps for clocking in/out and task completion
• Willingness to embrace and work by our Core Values

Physical Demands:

• Frequent standing, walking, carrying, pushing, and pulling.
• Pushing of loaded and empty delivery racks daily
• Ability to lift up to 50 pounds frequently.
• Frequent kneeling, stooping, bending, and standing for long periods.

Work Environment:

• Outdoor work in various weather conditions (heat, cold, rain, etc.).
• Budgeted hours vary by season and are affected by weather and sales demands
• Exposure to dust, soil, wind, uneven pavement and moving mechanical parts.
• Moderate noise levels.

Benefits

• 30/60/90 Day Earn Green Bonus
• Cell phone stipend
• Auto Allowance / Mileage Reimbursement (varies by state)
• Paid training
• Paid time off (FT employees only)
• Growth opportunities
• 401(k)
• Life Insurance
• Health insurance
• Dental insurance
• Flexible spending accounts
• Vision insurance
• Short Term Disability Insurance
• Accident & Hospital Indemnity
• Employee assistance program

Apply to join our team and help make garden centers beautiful every day!