Charge Nurse

Our high-volume 24-hour Emergency Veterinary Hospital in Phoenix, Arizona is looking for experienced Veterinary Charge Nurses to join our team!

VetMED has been a leader in providing the Valley’s veterinary emergency and specialty services. We operate 24-hours a day, seven days a week, to provide comprehensive and compassionate emergency and critical care for animals.

Our mission at VetMED is to treat patients, their families, and each other with compassion, honesty and respect. We foster a culture of trust and kindness and dedicate ourselves to being educators and leaders of the highest medical standards in the profession.

We offer a variety of career opportunities, and if this role isn’t the perfect fit, our team is happy to discuss other positions that may align with your background and interests.

Schedule:

• 4/10 or 3/12
• Day Shift - Hours to be determined based on business need.

Compensation:

• $29-$36 per hour (depending on experience and license)
• Shift differentials also available

Duties & Responsibilities:
Training – Coordinates with leadership team on all training protocols and procedures to ensure existing support staff as well as new staff members are on-boarded and trained efficiently and effectively

• Take part in the interview and selection process of potential new support staff candidates.
• Support staff levelling and reviews
• Review leveling criteria and benchmarks for employee advancement per hospital protocol
• Performs mid and annual formal performance reviews per hospital protocol for all support staff
• Lead the support staff team by example
• Follow through on commitment to growth and development of entire support staff team
• Acts as a mentor for support staff
• Ensure appropriate medical techniques are being utilized
• Ensure that employees are demonstrating positive customer service to all clients
• Ensure all support staff are following hospital policies and procedures
• Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures
• Follow up on coaching to ensure it is being implemented.
• Document training and coaching sessions.
• Create and teach department specific curriculum

Communication – act as the bridge between the hospital leadership team and support staff in department to maintain open channels of communication and constructive dialogue

• Conduct beginning of shift huddles
• Quarterly/bi-annual check-in meetings with all support staff
• Participate in regular team meetings with Leadership Team to:
  • Identify areas for improvement within the company
  • Ensure consistent messages are being disseminated to employees
  • Increase knowledge of supervisory and leadership skills
  • Develop a cohesive team with other members of the Leadership Team
  • Monitor offices and hospital areas and ensure compliance with duties.

Engagement – act as a leader to improve staff retention and foster a culture of growth and development

• Identify and solicit opportunities for growth within the support staff
• Identify areas of personal strength and weakness that may enhance or hinder job performance
• Actively seek out staff members who may be disengaged and intervene as necessary to improve staff retention
• Fully competent regarding organizational policies and procedures
• Involved in the development and implementation of new policies and SOP as relevant
• Establishes and reinforces a supportive team environment
• Discourages negative attitudes, gossip
• Leads by example
• Seeks out and participates in leadership development and advancement opportunities
• Maintains professional and technical knowledge by attending CEs, reviewing professional publications, establishing personal and professional networks, etc.
• Acts in a solution-oriented manner to advocate and improve any deficiencies in the hospital.

Hospital Operations – contribute to seamless and cohesive operations of the hospital

• The ability to resolve client needs, concerns, and complaints where appropriate
• Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget.
• Ensuring the department always meets and follows all required OSHA standards.

Pay: From $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Uniform allowance
• Vision insurance

Work Location: In person