Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining

American Express
Phoenix, AZ
**Description** You Lead the Way. We've Got Your Back. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The objective of the US Consumer/Global Dining Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement. US Consumer/Global Dining Control Management is looking for a Sr. Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. **The Sr. Analyst, US Consumer Services Risk ID & Assessment:** + Assist in additional identification of risks throughout business processes and systems (along with business process owners) + Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) + Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events + Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing + Support thematic risk reporting (levels, trends, causes) + Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) + Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product **Governance (NPG)** + Support risk management practices within the business + Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring + Maintain risk profiles and an updated risk register(s) + Support sharing insights, better practices, themes, etc. across the enterprise **Required Qualifications:** + 2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities + project management, communication, and interpersonal skills + Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards + Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively **Preferred Qualifications:** + Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous + Experience in at least one of the following: + Supporting identification of operational risks throughout business processes and systems + Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met + Supporting independent control monitoring, including identification of control improvements + Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing + Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Risk **Primary Location:** US-New York-New York **Other Locations:** US-Utah-Salt Lake City, US-Florida-Sunrise, US-Arizona-Phoenix, US-North Carolina-Charlotte, US-Utah-Sandy, US-New York-New York **Schedule** Full-time **Req ID:** 25021105
Posted 2025-11-12

Recommended Jobs

Customer Care Professional - Amex Assurance Co - Phoenix, AZ - Hybrid

American Express
Phoenix, AZ

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse…

View Details
Posted 2025-11-04

Scrum Master Lead

Purple Drive
Phoenix, AZ

Scrum Master Lead Key client expectation - Located in Phoenix or California (PST timezone) Scrum Master with 5-8 years’ experience for Agile project management with excellent communication s…

View Details
Posted 2025-11-13

Maintenance Mechanic

Gregory Packaging Inc.
Phoenix, AZ

MAINTENANCE MECHANIC 3rd Shift Available Up to $40/hr based on qualifications Quarterly Bonus Eligibility  Maintenance Mechanic will be trained on our high speed, filling and packaging automa…

View Details
Posted 2025-10-13

Quality Assurance / Quality Control Specialist

Advance Services
El Mirage, AZ

Job Description Job Description Monday-Friday 6am-2:30pm Pay: $20-$22/hr DOE  Job Summary: The Quality Assurance/Quality Control (QA/QC) is a professional who is responsible for the mon…

View Details
Posted 2025-11-13

Project Manager

Molina Healthcare
Scottsdale, AZ

**JOB DESCRIPTION** **Job Summary** Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. A…

View Details
Posted 2025-11-12

Customer Service Representative

Fred Loya Insurance
Mesa, AZ

Job Description Job Description CUSTOMER SERVICE SALES AGENT Job description $15.00-$19.00!!! + MONTHLY INCENTIVES  +$1,000 Sign on Bonus (Restrictions Apply) If you are currently a  LI…

View Details
Posted 2025-11-13

Principal Finance Analyst *ONSITE*

RTX Corporation
Tucson, AZ

**Date Posted:** 2025-11-12 **Country:** United States of America **Location:** MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA **Position Role Type:** Onsite **U…

View Details
Posted 2025-11-13

Account Manager

Rustman Agency
Peoria, AZ

Account Manager (100% Commission) – Remote About Us The Rustman Agency is a fast-growing, values-driven brokerage focused on protecting families through life insurance, final expense, and mortg…

View Details
Posted 2025-09-29

Steward - ASU ATHLETICS - Phoenix Convention Center

Aramark
Tempe, AZ

**  COME JOIN US FOR THE FUN @ ARIZONA STATE FOOTBALL GAMES BEGINNING IN AUGUST 2025 ** ** THIS POSITION IS FOR ARIZONA STATE UNIVERSITY ATHLETICS AT MOUNTAIN AMERICA STADIUM IN TEMPE, ARIZONA ** …

View Details
Posted 2025-10-25

Dedicated CNC Programmer

Acme Metal Works
Gilbert, AZ

We are a busy Aerospace shop in the East Valley seeking an experienced CNC Programmer who has an eye for detail, experience with Haas machines and is dedicated to quality. Responsibilities include…

View Details
Posted 2025-10-13