Accounting Analyst (Accounts Receivable) - Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram , Facebook

As an Accounting Analyst / Clerk , you will be responsible for performing activities to support the Accounts Receivable Accounting function. The Accounting Analyst / Clerk will participate in the development and processes of accurate reports and account management your primary responsibility is to process invoices and payments in timely manner.

Duties include but are not limited to:

• Perform applicable retained Accounts Receivable function.
• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability.
• Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes.
• Participate in the production of monthly accounts as directed.
• Complete month-end responsibilities.
• Execute internal control over revenues, expenses, assets and liabilities of the hotel.
• Participate in special projects, team training and development.
• Report results to others and aids others to understand financial matters.
• Develop and maintain constructive and cooperative working relationships with other finance departments and corporate departments they support.
• Collaborate with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals.
• Attend staff meetings pertinent to work assignments.
• Research and respond to information requests from internal departments and management.
• Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required.
• Perform other duties and responsibilities as assigned or required.

• At least two (2) years experience in accounting (accounts receivable) and/or hotel, required
  
• Customer service experience, required
  
• Experience with the following software: Craftable, Finance and Operations (F&O), DooAP or Sharepoint, preferred
• Must have basic knowledge of accounting and computer operations
• Proficient in Microsoft Excel
• Strong oral and written communication skills
• An organized self-starter
• Innovative