Systems Admin Specialist III
- Provides Systems Administration support across the company (including acquisitions).
- Performs daily ticket analysis and ensures remediation of outstanding issues.
- Manages complex work orders, problems, or tasks within a structured ticket management system
- Contributes to the design, development, and maintenance of systems including infrastructure, storage, and compute (physical, virtual, cloud, hyperconverged, and other technologies)
- May assist with analysis of hardware and software capable of meeting network, systems, and user requirements.
- Completes PCI/SOX requirements and remediation as directed
- Works on-call as needed to deploy, support, and troubleshoot servers, infrastructure, and applications after hours.
- Plans, coordinates, collaborates, and executes Lifecycle Management activities and projects
- Monitors the performance of systems and takes appropriate proactive steps to ensure appropriate availability.
- Manage functionality and administration of the corporate domain which can include domain controllers, Active Directory, Identity Management software, DNS, Certificate Authority, etc.
- Security vulnerability remediation
- Cloud environment administration
- Exchange administration that can include a Hybrid or Cloud only environment
- Contribute to migration and integration efforts with acquisitions to consolidate infrastructure
- Performs implementation of new hardware and/or software following written documentation and guidance
- Automates tasks that can include various scripting languages and APIs to support process improvement.
- Manage and maintain existing CI/CD Infrastructure Pipelines Qualifications
- 3-4 years' prior experience
- AA Degree or equivalent work experience
- Industry specific certification preferred (Red Hat Linux, Microsoft, Cisco and/or VMware)
- Work/Time experience: Preferably administering OS Platforms such as Linux or Windows. (Windows would be primary in this role)
- Associate degree in the area of Information Technology or equivalent schooling/training/experience; Bachelor's degree preferred, but not necessary.
- Any of the following certifications are helpful to have: Red Hat Linux, Windows, Cisco, or VMware.
- Knowledge of networking.
- Basic knowledge of scripting.
- Excellent analytical and troubleshooting skills.
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location
- Forbes' “America's Best Midsized Employers” 2021-2025
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